Screen goes black on Macbook Pro--help!

Discussion in 'MacBook Pro' started by lpskater, Jul 11, 2013.

  1. lpskater macrumors newbie

    Joined:
    Jul 9, 2011
    #1
    I have been a frequent poster on this board lately, because unfortunately my Macbook Pro has been having issues as of late.

    When I am in the middle of work, my screen goes black for no reason. I was informed by the man I bought the computer from that the computer is still running, just the screen is going black. Still, I have to hold the power button to shut it down completely, than turn it on again. At first (approximately 6 months ago) this only happened like once a week, but recently it has increased in frequency. Now the computer screen goes black several times a day, and it's really making work difficult.

    I have received a host of suggestions on this blog--at first, I thought the screen was going black because the computer was overheating, and I understand it is a built-in feature for the Mac to shut off when the heat gets too intense. At the time I was playing Flash based games and streaming video, and was told that games like Farmville 2 are what was causing the problems. So I stopped playing games and only stream video occasionally, and still have the problem. I still have doubts that this is a "heat issue", since yesterday I had just started up the Mac (which was cool to the touch) and within 15 minutes of startup the screen went black again. The Mac was cool and still shut the screen down, which seems to disprove the notion that it was a heat related problem.

    Then I thought it was perhaps related to the programs I'm using--today for example I was using iPhoto and the screen shut down. But the screen has shut down in various circumstances, from surfing the web to streaming video. So there seems to be no program that "triggers" this reaction.

    The man I bought the computer from suggested I try to put it on a different surface--I am currently using a plastic table as a desk, but the computer is suspended off the surface with two roller skate wheels and two foam disks (trying to encourage air circulation under the Mac). I might try to use it on a wood surface and see if that helps.

    Here's the error report I receive each time the screen shuts down:

    Interval Since Last Panic Report: 63966 sec
    Panics Since Last Report: 2
    Anonymous UUID: FEE3BF88-5097-4207-B202-F72253FBBBDA

    Thu Jul 11 12:09:00 2013
    panic(cpu 2 caller 0x9d4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa773c000 0x0a5480a2, D0, P3/4
    Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
    0x83f5a188 : 0x21b837 (0x5dd7fc 0x83f5a1bc 0x223ce1 0x0)
    0x83f5a1d8 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
    0x83f5a278 : 0xaef608 (0xe328c04 0xe81b004 0x100 0xcb42b6)
    0x83f5a2c8 : 0xae6601 (0xe81b004 0x100 0x83f5a2f8 0x9c4778)
    0x83f5a2f8 : 0x16d89a6 (0xe81b004 0x100 0x438004ee 0x1)
    0x83f5a438 : 0xb0e2b5 (0xe81b004 0xea30004 0x0 0x0)
    0x83f5a478 : 0x9dde7c (0xe81b004 0xea30004 0x0 0x0)
    0x83f5a518 : 0x9da55b (0x0 0x9 0x0 0x0)
    0x83f5a6c8 : 0x9dc58f (0x0 0x600d600d 0x702b 0x83f5a6f8)
    0x83f5a798 : 0xc9feae (0xc1d00042 0xbfef0033 0xbfef0034 0x857c)
    0x83f5a808 : 0xcaf734 (0xf1dbc00 0xf1e0980 0x8 0x3)
    0x83f5a828 : 0xcd4322 (0xf1e0980 0xb 0x83f5a848 0x2345f4)
    0x83f5a858 : 0xcd4b3d (0xeeda000 0x0 0x83f5a87c 0x0)
    0x83f5a888 : 0xcb4d79 (0xeeda000 0xa4b58080 0x0 0x18)
    0x83f5a8d8 : 0xc76d0c (0x6d4e1000 0x0 0x0 0x3)
    0x83f5a948 : 0xc7640f (0x6d4e1000 0x0 0x2 0x3)
    0x83f5a978 : 0xc6c05f (0x6d4e1000 0x0 0x2 0x6d418000)
    0x83f5aab8 : 0xca55d8 (0x6d418000 0x1 0x83f5abcc 0x83f5abc8)
    0x83f5ab68 : 0xc67fe1 (0x6d418000 0x1 0x83f5abcc 0x83f5abc8)
    0x83f5abe8 : 0x56da06 (0x6d418000 0x0 0x83f5ae3c 0x83f5ac74)
    0x83f5ac38 : 0x56e2a5 (0xcf6720 0x6d418000 0xeca2e88 0x1)
    0x83f5ac88 : 0x56eb59 (0x6d418000 0x10 0x83f5acd0 0x0)
    0x83f5ada8 : 0x286638 (0x6d418000 0x10 0xeca2e88 0x1)
    0x83f5be58 : 0x21dbe5 (0xeca2e60 0x109b95a0 0x1fd7e8 0x5a03)
    0x83f5be98 : 0x210a86 (0xeca2e00 0x0 0xeb03cb0 0xefcef80)
    0x83f5bef8 : 0x216f84 (0xeca2e00 0x0 0x0 0x0)
    0x83f5bf78 : 0x295c57 (0xe1647e8 0x0 0x0 0x0)
    0x83f5bfc8 : 0x2a256d (0xe1647e4 0x1 0x10 0x10479fc0)
    Kernel Extensions in backtrace (with dependencies):
    com.apple.GeForce(6.4.0)@0xc5c000->0xd12fff
    dependency: com.apple.NVDAResman(6.4.0)@0x96e000
    dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
    dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
    dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
    com.apple.nvidia.nv50hal(6.4.0)@0x15a2000->0x19b6fff
    dependency: com.apple.NVDAResman(6.4.0)@0x96e000
    com.apple.NVDAResman(6.4.0)@0x96e000->0xc5bfff
    dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
    dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
    dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000

    BSD process name corresponding to current thread: WindowServer

    Mac OS version:
    10K549

    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
    System model name: MacBookPro6,2 (Mac-F22586C8)

    System uptime in nanoseconds: 2509764621850
    unloaded kexts:
    com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x142d000, size 0x65536) - last unloaded 250157998974
    loaded kexts:
    com.parallels.kext.prl_vnic 6.0 11820.602974
    com.parallels.kext.prl_netbridge 6.0 11820.602974
    com.parallels.kext.prl_usb_connect 6.0 11820.602974
    com.bresink.driver.BRESINKx86Monitoring 9.0
    com.parallels.kext.prl_hid_hook 6.0 11820.602974
    com.parallels.kext.prl_hypervisor 6.0 11820.602974
    com.paceap.kext.pacesupport.snowleopard 5.7.2
    com.digidesign.iokit.DigiIO 8.0.3f1
    com.digidesign.iokit.DigiDal 8.0.3f1
    com.rim.driver.BlackBerryUSBDriverInt 0.0.68
    com.apple.filesystems.msdosfs 1.6.3 - last loaded 40213634724
    com.apple.driver.AppleHWSensor 1.9.3d0
    com.apple.driver.AGPM 100.12.31
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.driver.AppleHDA 2.0.5f14
    com.apple.driver.AppleMikeyDriver 2.0.5f14
    com.apple.driver.AppleUpstreamUserClient 3.5.7
    com.apple.driver.AppleMCCSControl 1.0.20
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AudioAUUC 1.57
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.1.6
    com.apple.driver.AppleIntelMeromProfile 19
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
    com.apple.driver.AppleLPC 1.5.1
    com.apple.driver.AppleGraphicsControl 2.10.6
    com.apple.kext.AppleSMCLMU 1.5.2d10
    com.apple.driver.AppleIntelHDGraphics 6.4.0
    com.apple.GeForce 6.4.0
    com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
    com.apple.driver.SMCMotionSensor 3.0.1d2
    com.apple.driver.AppleUSBTCButtons 201.6
    com.apple.driver.AppleIRController 303.8
    com.apple.driver.AppleUSBTCKeyboard 201.6
    com.apple.driver.AppleUSBCardReader 2.6.1
    com.apple.BootCache 31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.iokit.SCSITaskUserClient 2.6.8
    com.apple.iokit.IOAHCIBlockStorage 1.6.4
    com.apple.driver.AppleUSBHub 4.2.4
    com.apple.driver.AppleFWOHCI 4.7.3
    com.apple.driver.AirPortBrcm43224 428.42.4
    com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
    com.apple.driver.AppleEFINVRAM 1.4.0
    com.apple.driver.AppleSmartBatteryManager 160.0.0
    com.apple.driver.AppleAHCIPort 2.1.7
    com.apple.driver.AppleUSBEHCI 4.2.4
    com.apple.driver.AppleACPIButtons 1.3.6
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleSMBIOS 1.7
    com.apple.driver.AppleACPIEC 1.3.6
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
    com.apple.security.sandbox 1
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
    com.apple.driver.AppleHDAHardwareConfigDriver 2.0.5f14
    com.apple.driver.DspFuncLib 2.0.5f14
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.driver.AppleSMBusController 1.0.10d0
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.iokit.IOSurface 74.2
    com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.iokit.IOAudioFamily 1.8.3fc2
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleHDAController 2.0.5f14
    com.apple.iokit.IOHDAFamily 2.0.5f14
    com.apple.iokit.AppleProfileFamily 41
    com.apple.driver.IOPlatformPluginFamily 4.7.0a1
    com.apple.driver.AppleSMBusPCI 1.0.10d0
    com.apple.driver.AppleBacklightExpert 1.0.1
    com.apple.nvidia.nv50hal 6.4.0
    com.apple.NVDAResman 6.4.0
    com.apple.iokit.IONDRVSupport 2.2.1
    com.apple.iokit.IOGraphicsFamily 2.2.1
    com.apple.driver.AppleSMC 3.1.0d5
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
    com.apple.iokit.IOBluetoothFamily 2.4.5f3
    com.apple.driver.AppleUSBMultitouch 207.7
    com.apple.iokit.IOUSBHIDDriver 4.2.0
    com.apple.driver.AppleUSBMergeNub 4.2.4
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6.1
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOAHCISerialATAPI 1.2.6
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.iokit.IOUSBUserClient 4.2.4
    com.apple.iokit.IO80211Family 320.1
    com.apple.iokit.IONetworkingFamily 1.10
    com.apple.iokit.IOAHCIFamily 2.0.6
    com.apple.driver.AppleEFIRuntime 1.4.0
    com.apple.iokit.IOHIDFamily 1.6.6
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 6
    com.apple.iokit.IOUSBMassStorageClass 2.6.7
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
    com.apple.iokit.IOUSBFamily 4.2.4
    com.apple.driver.DiskImages 289
    com.apple.iokit.IOStorageFamily 1.6.3
    com.apple.driver.AppleACPIPlatform 1.3.6
    com.apple.iokit.IOPCIFamily 2.6.5
    com.apple.iokit.IOACPIFamily 1.3.0


    I would appreciate any suggestions!!
     
  2. Buckaye macrumors member

    Joined:
    Jul 5, 2013
    #2
    what year? and how long have you owned it? Are the fans constantly running on high?
     
  3. lpskater thread starter macrumors newbie

    Joined:
    Jul 9, 2011
    #3
    Here are the specifics:Apple 15" Macbook Pro 2.66ghz i7, 8gb / 1tb Hi Res AG. I bought it in 2011. According to the Applecare site, when I plug in my serial it says it is from "Mid 2010". I don't think the fans run on high most of the time...I would hear it, right?

    Right now, for example, it is quiet and only slightly warm, even though I have been uploading photos from iPhoto to Facebook and streaming Quicktime (which usually makes it heat up quickly). So I am flummoxed as to what "triggers" the screen going black!
     
  4. KUguardgrl13 macrumors 68020

    KUguardgrl13

    Joined:
    May 16, 2013
    Location:
    Kansas, USA
    #4
    Apple computers can develop some very strange screen issues that can't be explained. My 2009 has had an issue for the last two years almost where the screen won't turn on after opening the lid. I had to hard restart is and so burned through hard drives and hard drive cables. Still no real explanation as to why it happens.

    Good luck! Hope you can get a real answer for your issue. I know I'd like one.
     
  5. duervo macrumors 68000

    duervo

    Joined:
    Feb 5, 2011
    #5
  6. lpskater thread starter macrumors newbie

    Joined:
    Jul 9, 2011
    #6
    Thank you! I updated the software it suggested, and was all excited thinking that solved the problem. Yesterday I worked on the Mac and had no "crashes" (in other words, the screen didn't go black while I was in the middle of work).

    However, today I was editing photos in iPhoto when it happened again. Here's the report, which I'm pretty sure is the same one I was seeing before:

    Interval Since Last Panic Report: 102767 sec
    Panics Since Last Report: 3
    Anonymous UUID: FEE3BF88-5097-4207-B202-F72253FBBBDA

    Sat Jul 13 13:04:34 2013
    panic(cpu 2 caller 0x9d4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xc0000000 0xa788d000 0x0a5480a2, D0, P2/4
    Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
    0x83ef3888 : 0x21b837 (0x5dd7fc 0x83ef38bc 0x223ce1 0x0)
    0x83ef38d8 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
    0x83ef3978 : 0xaef608 (0xe307804 0xf05a004 0x100 0xd636000)
    0x83ef39c8 : 0xae6601 (0xf05a004 0x100 0x83ef39f8 0x9c4778)
    0x83ef39f8 : 0x16d89a6 (0xf05a004 0x100 0x438004ee 0x2b1f6a)
    0x83ef3b38 : 0xb0e2b5 (0xf05a004 0xeab8004 0x0 0x0)
    0x83ef3b78 : 0x9dde7c (0xf05a004 0xeab8004 0x0 0x0)
    0x83ef3c18 : 0x9da55b (0x0 0x9 0x0 0x0)
    0x83ef3dc8 : 0x9dc42a (0x0 0x600d600d 0x702a 0x83ef3df8)
    0x83ef3e98 : 0x970582 (0xc1d00019 0xaa910001 0x20802040 0x83ef3ee0)
    0x83ef3ef8 : 0xd3257d (0xe3f6400 0x83ef3f4c 0x0 0x7)
    0x83ef3f58 : 0xd3271a (0xe3f0c00 0xd39e54 0x83ef3f78 0x2a45c9)
    0x83ef3f78 : 0x230235 (0xe3f0c00 0x0 0x83ef3fc8 0x227cea)
    0x83ef3fc8 : 0x2a179c (0x863ea0 0x0 0x10 0x11a13844)
    Kernel Extensions in backtrace (with dependencies):
    com.apple.driver.AGPM(100.12.31)@0xd2f000->0xd39fff
    dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
    dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
    dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
    com.apple.nvidia.nv50hal(6.4.0)@0x15a2000->0x19b6fff
    dependency: com.apple.NVDAResman(6.4.0)@0x96e000
    com.apple.NVDAResman(6.4.0)@0x96e000->0xc5bfff
    dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
    dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
    dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    10K549

    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
    System model name: MacBookPro6,2 (Mac-F22586C8)

    System uptime in nanoseconds: 2857432376141
    unloaded kexts:
    com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x142d000, size 0x65536) - last unloaded 102218314121
    loaded kexts:
    com.bresink.driver.BRESINKx86Monitoring 9.0
    com.parallels.kext.prl_vnic 6.0 11820.602974
    com.parallels.kext.prl_netbridge 6.0 11820.602974
    com.parallels.kext.prl_usb_connect 6.0 11820.602974
    com.parallels.kext.prl_hid_hook 6.0 11820.602974
    com.digidesign.iokit.DigiIO 8.0.3f1
    com.digidesign.iokit.DigiDal 8.0.3f1
    com.parallels.kext.prl_hypervisor 6.0 11820.602974
    com.paceap.kext.pacesupport.snowleopard 5.7.2
    com.rim.driver.BlackBerryUSBDriverInt 0.0.68
    com.apple.filesystems.msdosfs 1.6.3 - last loaded 40907954394
    com.apple.driver.AppleHWSensor 1.9.3d0
    com.apple.driver.AGPM 100.12.31
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.driver.AppleHDA 2.0.5f14
    com.apple.driver.AppleUpstreamUserClient 3.5.7
    com.apple.driver.AppleMCCSControl 1.0.20
    com.apple.driver.AppleMikeyDriver 2.0.5f14
    com.apple.driver.AudioAUUC 1.57
    com.apple.driver.AppleIntelHDGraphics 6.4.0
    com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.SMCMotionSensor 3.0.1d2
    com.apple.driver.AudioIPCDriver 1.1.6
    com.apple.driver.AppleGraphicsControl 2.10.6
    com.apple.GeForce 6.4.0
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
    com.apple.driver.AppleLPC 1.5.1
    com.apple.kext.AppleSMCLMU 1.5.2d10
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AppleUSBTCButtons 201.6
    com.apple.driver.AppleUSBCardReader 2.6.1
    com.apple.driver.AppleUSBTCKeyboard 201.6
    com.apple.driver.AppleIRController 303.8
    com.apple.iokit.SCSITaskUserClient 2.6.8
    com.apple.BootCache 31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.iokit.IOAHCIBlockStorage 1.6.4
    com.apple.driver.AppleUSBHub 4.2.4
    com.apple.driver.AppleFWOHCI 4.7.3
    com.apple.driver.AirPortBrcm43224 428.42.4
    com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
    com.apple.driver.AppleEFINVRAM 1.4.0
    com.apple.driver.AppleSmartBatteryManager 160.0.0
    com.apple.driver.AppleAHCIPort 2.1.7
    com.apple.driver.AppleUSBEHCI 4.2.4
    com.apple.driver.AppleACPIButtons 1.3.6
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleSMBIOS 1.7
    com.apple.driver.AppleACPIEC 1.3.6
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
    com.apple.security.sandbox 1
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.DspFuncLib 2.0.5f14
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.driver.AppleSMBusController 1.0.10d0
    com.apple.iokit.IOSurface 74.2
    com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.iokit.IOAudioFamily 1.8.3fc2
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.iokit.AppleProfileFamily 41
    com.apple.driver.AppleHDAController 2.0.5f14
    com.apple.iokit.IOHDAFamily 2.0.5f14
    com.apple.driver.IOPlatformPluginFamily 4.7.0a1
    com.apple.driver.AppleSMBusPCI 1.0.10d0
    com.apple.driver.AppleBacklightExpert 1.0.1
    com.apple.driver.AppleSMC 3.1.0d5
    com.apple.nvidia.nv50hal 6.4.0
    com.apple.NVDAResman 6.4.0
    com.apple.iokit.IONDRVSupport 2.2.1
    com.apple.iokit.IOGraphicsFamily 2.2.1
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
    com.apple.iokit.IOBluetoothFamily 2.4.5f3
    com.apple.driver.AppleUSBMultitouch 207.7
    com.apple.iokit.IOUSBHIDDriver 4.2.0
    com.apple.driver.AppleUSBMergeNub 4.2.4
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6.1
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOAHCISerialATAPI 1.2.6
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.iokit.IOUSBUserClient 4.2.4
    com.apple.iokit.IO80211Family 320.1
    com.apple.iokit.IONetworkingFamily 1.10
    com.apple.iokit.IOAHCIFamily 2.0.6
    com.apple.driver.AppleEFIRuntime 1.4.0
    com.apple.iokit.IOHIDFamily 1.6.6
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 6
    com.apple.iokit.IOUSBMassStorageClass 2.6.7
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
    com.apple.iokit.IOUSBFamily 4.2.4
    com.apple.driver.DiskImages 289
    com.apple.iokit.IOStorageFamily 1.6.3
    com.apple.driver.AppleACPIPlatform 1.3.6
    com.apple.iokit.IOPCIFamily 2.6.5
    com.apple.iokit.IOACPIFamily 1.3.0
    Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK1059GSM, 931.51 GB
    Serial ATA Device: MATSHITADVD-R UJ-898
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0xfa140000 / 6
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 5
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 4
    USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 9
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: Cruzer Switch, 0x0781 (SanDisk Corporation), 0x5572, 0xfd130000 / 5
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 3

    Any other suggestions? Or should I just take it to a Mac Store and hope they can help me?
     
  7. duervo macrumors 68000

    duervo

    Joined:
    Feb 5, 2011
    #7
    Yes, take it in when you can (has to be done prior to 3 years after initial purchase.) If you've followed the suggestions by updating to the latest patches and updates, and you still have the problem, then it needs to be brought in for repair.
     

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