Screen Issue

Discussion in 'iPod touch' started by telf22, Sep 15, 2007.

  1. telf22 macrumors regular

    Joined:
    Sep 2, 2007
    #1
    Hey guys,
    with the screen issue (bad black color) on the ipod touch ( i assume its all of them) can it be fixed by a software update or will we have to return them and get a new one and hope for the best??
     
  2. iShak macrumors 6502

    Joined:
    Dec 26, 2006
    #2
    Its most definitely a hardware problem, so if you can't live with it better take it back, I read somewhere that Apple stores are making immediate and no questions asked swaps if you complain of a bad screen.

    If it was a problem with colour hue or colour contrast then a software update would have fixed it but blacks are most definitely due to cheap LCD's.
     
  3. Arisian macrumors 68000

    Arisian

    Joined:
    Sep 14, 2007
    Location:
    China
    #3
    guessing game

    at this point isnt it a guessing game as far as which models are bad and which are good, isnt it kinda impossible for the apple stores to know if the ones they are giving in place of the bad ones are bad themselves?

    My deep black sucks on the ipod, but I dont notice it that much to be honest. I bought it from BB but I doudt they will take a return on it. do you all think we should just wait until it all pans out or what?

    Whats a guy in my shoes to do?

    Arisian
     
  4. hatcher146 macrumors 6502

    Joined:
    Mar 26, 2007
    Location:
    north carolina
    #4
    what about if you buy it at bestbuy and you have a problem?

    do they exchange if opened? or is there a fee?
     
  5. Zwhaler macrumors 603

    Zwhaler

    Joined:
    Jun 10, 2006
    #5
    I have this problem too - i'm getting a replacement.
     
  6. telf22 thread starter macrumors regular

    Joined:
    Sep 2, 2007
    #6
    are u just going to the apple store and asking for an exhange???
     
  7. dmize macrumors newbie

    Joined:
    Sep 15, 2007
    #7
    They have a 30 day return policy with no restocking fee. So they will definitely swap it out for you.
     
  8. Zwhaler macrumors 603

    Zwhaler

    Joined:
    Jun 10, 2006
    #8
    Yeah, but there are other things wrong with it too.
     

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