Screen issues with iPhone. Is it Hardware or Software?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by efp1, Oct 24, 2016.

  1. efp1, Oct 24, 2016
    Last edited: Oct 25, 2016

    efp1 macrumors 6502

    efp1

    Joined:
    Oct 3, 2008
    Location:
    UK
    #1
    Hello!

    I'd like to ask everyone's opinion. I donated my old iPhone 4s to someone in India about a year and a half ago. He sent me a picture (attached) this week asking me what could be the cause of his screen malfunctioning. I'd like to know if it's a hardware issue or a software issue so that I can maybe buy a replacement screen before I go on holiday to India in a couple of weeks and fix it myself. Of course, if it's a software issue I can easily just restore it.
     

    Attached Files:

  2. TheDoubler55 macrumors 6502

    TheDoubler55

    Joined:
    Oct 21, 2011
    #2
    I would say screen issue, but I am not 100%. Maybe try restore first then that will give you your answer.
     
  3. efp1 thread starter macrumors 6502

    efp1

    Joined:
    Oct 3, 2008
    Location:
    UK
    #3
    Thanks! I guess I'll just have to buy a screen but first try to restore. If that doesn't fix it, I'll have to change the whole screen.
     
  4. John9721 macrumors newbie

    Joined:
    Aug 20, 2012
    #4
    Looks kinda like my 6 did when my display connector was going bad, but thinking back it was only on the top. iPhone 4 might be different, I agree with restore first, could easy be software.
     

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