Screen keeps turning off when nudged

[subxone]

I got a rMBP 15 512, 16gb, gpu.

When I have my rMBP laying down and i judge it or pick it up the screen turns off and its like it goes into sleep mode. I took a video to show how this happens here: https://www.youtube.com/watch?v=P69FHfVLlMk&feature=youtu.be

This is a brand new rMBP only 1 day old, my previous one (which was 2 weeks old) did the same thing and Apple replaced it. I'm all out of ideas about what could be causing this....

 

[TheIguana]

Looks like a loose embedded display port cable. Frustrating but it happens

In any event given it is a day old take it back to the store... no sense in having a Genius diagnose and repair it when they can just exchange it.

 

[subxone]

This is an exchanged rMBP, the previous one was doing the exact same thing. I seriously cant imagine this one having the exact same issue!?

 

[chrfr]

This is an exchanged rMBP, the previous one was doing the exact same thing. I seriously cant imagine this one having the exact same issue!?

I notice in your video that the computer is sitting on what looks like a bed. Note that using these on a soft surface blocks the cooling slots on the underside. Does the problem happen if you use it on a desk or other hard, flat surface?

 

[TheIguana]

There aren't any strong magnets next to its left hand side are there? That could cause what you are seeing I suppose.

There is a sensor along the left hand side that tells the rMBP when the lid is closed as there are magnets all along the border of the screen.

 

[subxone]

yep its magnets i got them under my bed liner lol

 

[Yakibomb]

Just try again on your desk or another surface. If it's the magnets in the bed then it won't shut off, you just want to double check I case something else is wrong

 

[simonsi]

1. You got the same machine back
2. Its a common problem so 2 in a row isn't that unusual
3. It isn't a common problem so 2 in a row is really unusual
4. Its environmental

They are all I can think of. Record the serial number (if you didn't already), and return it again as 1-3 need you to do that anyway.

When you exchange it test it in the Apple store.

If your 3rd unit does it and is definitely a different unit then like it or not you will have to suspect the environment a lot harder.

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yep its magnets i got them under my bed liner lol

Can't tell if this is sarcastic or genuine, there are a number of theories that have translated to bedding products involving magnets so not far-fetched....