screen of death help

Discussion in 'MacBook Pro' started by Richdj, Dec 1, 2010.

  1. Richdj macrumors member

    Joined:
    Jan 24, 2008
    #1
    Hey just posting for some basic advice, or technical help.... I keep getting a grey screen of death its happened 3 times in the past 2 weeks, the computer resets ok and then works fine for a while .... but i don't know whats going on ... or how to check for any problems ? ?
    I never had this problem before, I have discovered a small dent in my rear cover near the CD drive slot, I dont know when this has occured, maybe recently ... but its minor... almost invisible ... the laptop hasn't been dropped or anything like that and I assume its happened whilst in my bag so no serious shock .... ..I don't know if this has any bearing on anything …

    I got a report and have posted it below : it says its processor ? ?

    Tbh Ive found this laptop to be very slow on certain things since I have had it, esp when launching finder …. or the dashboard, it take forever to fill in the information and finder takes ages to fill in the mb in each folder or to load the app icons and often crashes , which Iwouldnt expect with a I7 ... but this has been like it since the start so assumed it a osx bug ..., can anyone suggest anything ? ? or what i should do, i dont want this happening in the middle of working on a video project etc .

    15" MBP 2010 2.66 I7 (4GB)

    Interval Since Last Panic Report: 81 sec
    Panics Since Last Report: 1
    Anonymous UUID: 3D722A86-0C24-47E7-9077-7F3C860F713B

    Wed Dec 1 20:21:10 2010
    Panic(CPU 0): Unresponsive processor
    EAX: 0x1b7706c0, EBX: 0x00000000, ECX: 0x0000000c, EDX: 0x09c47980
    CR2: 0x76c7e000, EBP: 0x9b2cbc18, ESI: 0x09c47980, EDI: 0x463c9000
    EFL: 0x00000006, EIP: 0x9ae05006, CS: 0x00000008, DS: 0x00000010
    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x10bf58 : 0x2b1681 (0x9b2cbb40 0x9b2cbb40 0x10bf88 0x578d03)
    0x10bf88 : 0x2aa0d6 (0x2 0x9b2cbb40 0x84d02 0x1)
    0x10bfd8 : 0x2a0b5e (0x9b2cbb40 0x7dfd6000 0x0 0x10d0e4)
    0x9b2cbc18 : 0x1269657 (0x463c9000 0x9c47980 0x0 0x0)
    0x9b2cbc48 : 0x1273d0c (0x463c9000 0xccbf2dc 0x9c47980 0x127389c)
    0x9b2cbc78 : 0x1273e73 (0xccbf000 0x463c9000 0xccbf320 0x8)
    0x9b2cbca8 : 0x124d46a (0xccbf000 0x463c9000 0x9b2cbcd8 0x213ebb)
    0x9b2cbcd8 : 0x53717b (0x463c9000 0x1793edac 0x1793edac 0x1)
    0x9b2cbd28 : 0x5671d4 (0x463c9000 0x1793edac 0x1793edac 0x1)
    0x9b2cbd88 : 0x286234 (0x463c9000 0x1793edac 0x1 0x0)
    0x9b2cbdf8 : 0x21d8ba (0x93e7668 0x8917284 0x93e7670 0x93e76a4)
    0x9b2cbe38 : 0x210a3a (0x93e7600 0x9b2cbe7c 0x8c58854 0x9b2cbe70)
    0x9b2cbe98 : 0x216c9d (0x93e7600 0x0 0x0 0x0)
    0x9b2cbf18 : 0x294e13 (0x9b2cbf44 0x0 0x0 0x0)
    0x9b2cbfc8 : 0x2a1018 (0xa628f80 0x0 0x10 0x8cf6180)
    Kernel Extensions in backtrace (with dependencies):
    com.apple.driver.AppleIntelHDGraphics(6.2.4)@0x1249000->0x12f7fff
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x951000
    dependency: com.apple.iokit.IONDRVSupport(2.2)@0x984000
    dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x962000

    BSD process name corresponding to current thread: Safari

    Mac OS version:
    10H574

    Kernel version:
    Darwin Kernel Version 10.5.0: Fri Nov 5 23:20:39 PDT 2010; root:xnu-1504.9.17~1/RELEASE_I386
    System model name: MacBookPro6,2 (Mac-F22586C8)

    System uptime in nanoseconds: 180206063418842
    unloaded kexts:
    at.obdev.nke.LittleSnitch 2.0.35 (addr 0x9b93b000, size 0x172032) - last unloaded 180150565826343
    loaded kexts:
    at.obdev.nke.LittleSnitch 2.0.35 - last loaded 180179788017476
    com.eltima.ElmediaPlayer.kext 1.0
    com.serato.usb.kext 1.8.4
    com.apple.filesystems.smbfs 1.6.5
    com.apple.filesystems.afpfs 9.7
    com.apple.nke.asp_tcp 5.0
    com.apple.driver.AppleHWSensor 1.9.3d0
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AGPM 100.12.19
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.driver.AppleHDA 1.9.9f12
    com.apple.driver.AppleMikeyDriver 1.9.9f12
    com.apple.driver.AppleUpstreamUserClient 3.4.5
    com.apple.driver.AppleMCCSControl 1.0.17
    com.apple.driver.AudioAUUC 1.13
    com.apple.driver.AppleIntelHDGraphics 6.2.4
    com.apple.driver.AppleIntelHDGraphicsFB 6.2.4
    com.apple.driver.SMCMotionSensor 3.0.0d4
    com.apple.kext.AppleSMCLMU 1.5.0d3
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.1.6
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5
    com.apple.driver.AppleLPC 1.4.12
    com.apple.driver.AppleGraphicsControl 2.8.68
    com.apple.GeForce 6.2.4
    com.apple.driver.AppleUSBTCButtons 200.3.2
    com.apple.driver.AppleUSBCardReader 2.5.8
    com.apple.driver.AppleIRController 303.8
    com.apple.driver.AppleUSBTCKeyboard 200.3.2
    com.apple.iokit.SCSITaskUserClient 2.6.5
    com.apple.BootCache 31
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.iokit.IOAHCIBlockStorage 1.6.3
    com.apple.driver.AppleUSBHub 4.1.7
    com.apple.driver.AppleFWOHCI 4.7.1
    com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6
    com.apple.driver.AirPortBrcm43224 426.36.1
    com.apple.driver.AppleEFINVRAM 1.4.0
    com.apple.driver.AppleSmartBatteryManager 160.0.0
    com.apple.driver.AppleUSBEHCI 4.1.7
    com.apple.driver.AppleAHCIPort 2.1.5
    com.apple.driver.AppleACPIButtons 1.3.5
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleSMBIOS 1.6
    com.apple.driver.AppleACPIEC 1.3.5
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
    com.apple.security.sandbox 1
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.11
    com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
    com.apple.iokit.IOFireWireAVC 4.0.6
    com.apple.nke.ppp 1.5
    com.apple.driver.DspFuncLib 1.9.9f12
    com.apple.driver.AppleSMBusController 1.0.8d0
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.iokit.IOSurface 74.2
    com.apple.iokit.IOBluetoothSerialManager 2.3.8f7
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.iokit.IOAudioFamily 1.7.9fc4
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleHDAController 1.9.9f12
    com.apple.iokit.IOHDAFamily 1.9.9f12
    com.apple.iokit.AppleProfileFamily 41
    com.apple.driver.AppleSMC 3.1.0d3
    com.apple.driver.IOPlatformPluginFamily 4.5.0d5
    com.apple.driver.AppleSMBusPCI 1.0.8d0
    com.apple.nvidia.nv50hal 6.2.4
    com.apple.NVDAResman 6.2.4
    com.apple.iokit.IONDRVSupport 2.2
    com.apple.iokit.IOGraphicsFamily 2.2
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.8f7
    com.apple.driver.AppleUSBBluetoothHCIController 2.3.8f7
    com.apple.iokit.IOBluetoothFamily 2.3.8f7
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
    com.apple.iokit.IOUSBMassStorageClass 2.6.5
    com.apple.driver.AppleUSBMultitouch 206.6
    com.apple.iokit.IOUSBHIDDriver 4.1.5
    com.apple.driver.AppleUSBMergeNub 4.1.5
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOAHCISerialATAPI 1.2.5
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
    com.apple.iokit.IOUSBUserClient 4.1.5
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.iokit.IO80211Family 312
    com.apple.iokit.IONetworkingFamily 1.9
    com.apple.iokit.IOUSBFamily 4.1.7
    com.apple.iokit.IOAHCIFamily 2.0.4
    com.apple.driver.AppleEFIRuntime 1.4.0
    com.apple.iokit.IOHIDFamily 1.6.5
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 6
    com.apple.driver.DiskImages 289
    com.apple.iokit.IOStorageFamily 1.6.2
    com.apple.driver.AppleACPIPlatform 1.3.5
    com.apple.iokit.IOPCIFamily 2.6
    com.apple.iokit.IOACPIFamily 1.3.0
    panic(cpu 2 caller 0x28f16b): "pmap_flush_tlbs() timeout: " "cpu(s) failing to respond to interrupts, pmap=0x84b7a0 cpus_to_respond=0x1"@/SourceCache/xnu/xnu-1504.9.17/osfmk/i386/pmap.c:3561
    Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
    0x9ad6a738 : 0x21b50c (0x5d42fc 0x9ad6a76c 0x223974 0x0)
    0x9ad6a788 : 0x28f16b (0x5923b0 0x84b7a0 0x1 0x9c8c100)
    0x9ad6a7f8 : 0x29226a (0x84b7a0 0x468ee000 0x0 0x0)
    0x9ad6a8a8 : 0x26b9a7 (0x68a4e 0x0 0x80df50 0x84b7e4)
    0x9ad6a948 : 0x260b60 (0xfbeac24 0x0 0x0 0x3000)
    0x9ad6aa78 : 0x261130 (0x468f1000 0x0 0x1 0x0)
    0x9ad6aab8 : 0x259ecb (0x2eb6d74 0x468ee000 0x0 0x468f1000)
    0x9ad6aaf8 : 0x220342 (0x2eb6d74 0x468ee000 0x20b4 0xc814ac)
    0x9ad6ab18 : 0x52e90c (0x468ee000 0x20b4 0x800 0x0)
    0x9ad6ab38 : 0xc8c1e7 (0x468ee000 0x20b4 0x400 0x1)
    0x9ad6ab78 : 0xc8e419 (0x46548000 0x9ad6ae3c 0x9ad6ae40 0x9ad6ae44)
    0x9ad6abf8 : 0x565148 (0x46548000 0xbce476c 0x9ad6ae3c 0x28)
    0x9ad6ac38 : 0x56628a (0xd18da8 0x46548000 0xbce476c 0x28)
    0x9ad6ac88 : 0x566b0b (0x46548000 0xb 0x9ad6acd0 0x0)
    0x9ad6ada8 : 0x285bce (0x46548000 0xb 0xbce4768 0x0)
    0x9ad6be58 : 0x21d8ba (0xbce4740 0xaadf5a0 0x1ecdd8 0x5e43)
    0x9ad6be98 : 0x210a3a (0xbce4700 0x0 0x949ddc0 0x9cfc8f0)
    0x9ad6bef8 : 0x216c9d (0xbce4700 0x0 0x0 0x0)
    0x9ad6bf78 : 0x295156 (0x8cd1248 0x0 0x0 0x0)
    0x9ad6bfc8 : 0x2a148d (0x8cd1244 0x0 0x10 0x8cd0040)
    Kernel Extensions in backtrace (with dependencies):
    com.apple.GeForce(6.2.4)@0xc7f000->0xd34fff
    dependency: com.apple.NVDAResman(6.2.4)@0x991000
    dependency: com.apple.iokit.IONDRVSupport(2.2)@0x984000
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x951000
    dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x962000

    BSD process name corresponding to current thread: WindowServer
    Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f15
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.1)
    Bluetooth: Version 2.3.8f7, 2 service, 12 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST9500420ASG, 465.76 GB
    Serial ATA Device: MATSHITADVD-R UJ-898
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
    USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0xfa120000
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
     
  2. suburbia macrumors 6502

    Joined:
    Oct 21, 2008
    #2
    Are you able to verify disk via Disk Utility? Other than doing that, I suspect your hard drive is dying, or your CPU may be dying as well. In any case, if you haven't backed up already, do so now. And if you can get yourself into an Apple Store, or an authorized Apple tech, now would be the time. Don't delay.

    Good luck :)
     

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