Screen pops open like it is spring loaded.

[macbook yes]

I took my laptop in yesterday because there was dust inside the screen and they replaced the whole screen and top. However, it now pops open when I pick it up. I'm a student, so it gets carried all over the place in my backpack and I can't have it popping open all the time. It's not upside down or anything, its just when I pick it up. I am leaving to go back to school in a week and I can't drive the 1.5 hours back to the mall again. What can I do? Duct tape?

Also, if I have a campus authorized retailer, can they do repairs?

 

[milton.sheaf]

Also, if I have a campus authorized retailer, can they do repairs?

How should we know? Call and ask.

You drove an hour and a half over some dust, surely you can make this trip again for a malfunctioning latch.

 

[fluffyx]

You can always do a mail-in repair. Just call 800-APL-CARE, they send you a box with prepaid FedEx Overnight shipping labels. That way there's no driving.

Your Authorized Reseller almost certainly is not authorized to do repairs.