Screen pops open like it is spring loaded.

Discussion in 'MacBook' started by macbook yes, Dec 23, 2009.

  1. macbook yes macrumors 6502

    Joined:
    Jun 1, 2009
    #1
    I took my laptop in yesterday because there was dust inside the screen and they replaced the whole screen and top. However, it now pops open when I pick it up. I'm a student, so it gets carried all over the place in my backpack and I can't have it popping open all the time. It's not upside down or anything, its just when I pick it up. I am leaving to go back to school in a week and I can't drive the 1.5 hours back to the mall again. What can I do? Duct tape?

    Also, if I have a campus authorized retailer, can they do repairs?
     
  2. milton.sheaf macrumors regular

    Joined:
    Dec 14, 2009
    #2
    How should we know? :confused: Call and ask.

    You drove an hour and a half over some dust, surely you can make this trip again for a malfunctioning latch.
     
  3. fluffyx macrumors 6502

    Joined:
    Oct 25, 2007
    #3
    You can always do a mail-in repair. Just call 800-APL-CARE, they send you a box with prepaid FedEx Overnight shipping labels. That way there's no driving.

    Your Authorized Reseller almost certainly is not authorized to do repairs.
     

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