Screen problem - what's wrong?

Discussion in 'MacBook Air' started by Chairman.Jobbie, Feb 6, 2014.

  1. Chairman.Jobbie, Feb 6, 2014
    Last edited: Feb 6, 2014

    Chairman.Jobbie macrumors 6502

    Sep 9, 2011

    I woke up this morning and this is my screen .... :mad:

    I took a screen shot using shift cmd 3 and it was totally fine - no lines so hardware issue..... Graphics card? Cost to fix?

    I'll take it to apple tomorrow but was wondering what this problem is.

    I tried a pram reset but no luck.

    It's a MacBook Air mid 2011. It's perfect for me so I don't want to spend money on a replacement. I was hoping it would last me 2-3 more years without any expenses... :(

    Pic is upside down for some reason
  2. scaredpoet, Feb 6, 2014
    Last edited: Feb 6, 2014

    scaredpoet macrumors 604


    Apr 6, 2007
    It looks like a graphics card issue to me. Not sure how much this is to fix, but if I remember correctly, there's a top-level flat fee of around $700 to replace the logic board, which is likely what would be required in this case.

    Even so, it wouldn't hurt to take this to an Apple store and have them look at it. They may take pity on you.
  3. Chairman.Jobbie thread starter macrumors 6502

    Sep 9, 2011
    Thanks. I'll try to get them to take a look tomorrow. If it's more than £250 I'd rather put that towards a new air or a pro.
  4. cyber16 macrumors 6502

    Jan 12, 2013
    Have you tried the mini display port out?
    If it is not the same on an external monitor, then I think your gpu is fine and it maybe the lcd or the connection.
    A mid 2011 uses an icore, therefore your gpu is on the cpu
  5. Chairman.Jobbie thread starter macrumors 6502

    Sep 9, 2011
    I took a screen shot via mac osx and viewed it on my iPad via Dropbox the - the image was fine ie no lines as in the photo I took with my iPad. I don't know what this means.... I hope it's just a loose wire.

    I did the hardware test and it said "no problems"... :confused:
  6. Chairman.Jobbie thread starter macrumors 6502

    Sep 9, 2011
    Took it to apple. They diagnosed a screen replacement (replaced same day!). Cost was £388! But luckily they said as they can't see any reason why it would just happen (perfect condition otherwise) they said they will cover the cost of repair, and because i had brought it direct from the Apple store :D

    It pays to buy direct from Apple. They gave me a brand new MacBook Pro a few years ago when my MacBook Pro developed a fault outside of the warranty.... Also, I think consumer law says products should last upto 6 years if not abused, so only right.

    Thank you Apple.
  7. krspkbl macrumors 6502


    Jul 20, 2012

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