Screen problem

Discussion in 'MacBook Pro' started by jpl60, Jul 22, 2015.

  1. jpl60 macrumors newbie

    Joined:
    Jul 22, 2015
    Location:
    UK
    #1
    Does anybody know how to fix this? Hoping its not the Graphics card? After searching the issue and trying settings to check that grey scale is unchecked I can't find why it suddenly shows this two colour screen. When restarting there is half an Apple!
     

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  2. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
    #2
    Your screen is dying, if you have applecare they'll replace it, if you don't then ask nicely and point out it must be a problem with the component and you might get lucky. They did have a fair number of problems just like this on the 27 inch imacs a few years ago and the airs have been known to do it as well.

    As far as I can tell the only fix is to replace the screen.
     
  3. jpl60 thread starter macrumors newbie

    Joined:
    Jul 22, 2015
    Location:
    UK
    #3
    :) Its only 18 months old and didn't extend warranty so not what I hoped to hear but thanks for the reply.
     
  4. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
    #4
    I wouldn't atke it as gospel but that is the only information I can find on this issue.

    If you are in europe you have 2 years for manufacturers defects, in the UK you can argue your case for up to 6 years....
     
  5. jpl60 thread starter macrumors newbie

    Joined:
    Jul 22, 2015
    Location:
    UK
  6. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
    #6
    Excellent take it to apple point out that it must be a manufacturing defect and calmly and firmly insist they fix it, don't take no for an answer and print out apples own blurb from the website about 6 years limited warranty from their website. They hate it but they can't argue that anything you did caused this.

    Here is a link to your legal rights as apple themselves see them.


    http://www.apple.com/uk/legal/statutory-warranty/
     
  7. jpl60 thread starter macrumors newbie

    Joined:
    Jul 22, 2015
    Location:
    UK
    #7
     
  8. jpl60 thread starter macrumors newbie

    Joined:
    Jul 22, 2015
    Location:
    UK

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