Screen problem

Discussion in 'iPod touch' started by sarah-m90, Jun 5, 2009.

  1. sarah-m90 macrumors newbie

    Joined:
    Jun 5, 2009
    #1
    I got 2nd generation ipod touch at christmas but recently the black bottom part of the screen can be pushed in and it moves

    I bought it from amazon and i'm unsure if i should take it into the apple shop and get them to have a look at it or not.
    Help
     
  2. Muncher macrumors 65816

    Muncher

    Joined:
    Apr 19, 2007
    Location:
    California
    #2
    Take it to an Apple Store.
     
  3. saberahul macrumors 68040

    Joined:
    Nov 6, 2008
    Location:
    USA
    #3
    If you bought it brand new and recently from Amazon then call them up and they should exchange. They are quite nice when it comes to defective products as they realize it's their mistake.
     
  4. Night Spring macrumors G5

    Night Spring

    Joined:
    Jul 17, 2008
    #4
    While Amazon's customer service and return policy ARE excellent, if you are near an Apple store, it'd be faster to make a genius appointment (do this first!) and take it in to the Apple store. They usually replace defective units on the spot, with a minimum of fuss.
     
  5. cheese1756 macrumors newbie

    Joined:
    Apr 13, 2009

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