iPod touch Screen problem

[sarah-m90]

I got 2nd generation ipod touch at christmas but recently the black bottom part of the screen can be pushed in and it moves

I bought it from amazon and i'm unsure if i should take it into the apple shop and get them to have a look at it or not.
Help

 

[Muncher]

I got 2nd generation ipod touch at christmas but recently the black bottom part of the screen can be pushed in and it moves

I bought it from amazon and i'm unsure if i should take it into the apple shop and get them to have a look at it or not.
Help

Take it to an Apple Store.

 

[saberahul]

If you bought it brand new and recently from Amazon then call them up and they should exchange. They are quite nice when it comes to defective products as they realize it's their mistake.

 

[Night Spring]

If you bought it brand new and recently from Amazon then call them up and they should exchange. They are quite nice when it comes to defective products as they realize it's their mistake.

While Amazon's customer service and return policy ARE excellent, if you are near an Apple store, it'd be faster to make a genius appointment (do this first!) and take it in to the Apple store. They usually replace defective units on the spot, with a minimum of fuss.

 

[cheese1756]

Get it looked at or call amazon