Screen replacement question

[Fireball Dragon]

I got a 'mura' (cluster of white pixels) on my 6 month old rMBP.

The screen is now being replaced at the Genius Bar. The genius ordered me a screen. Will it be a new screen or a refurbished one?

 

[Timmy D]

I got a 'mura' (cluster of white pixels) on my 6 month old rMBP.

The screen is now being replaced at the Genius Bar. The genius ordered me a screen. Will it be a new screen or a refurbished one?

do you know the part number? Did they order and give you any paperwork? if so the part # should be on the paper work

 

[Fireball Dragon]

do you know the part number? Did they order and give you any paperwork? if so the part # should be on the paper work

Yeah, they have me a part number and paperwork.

Repair Estimate
Item Number Description Price Amount Due
661-7014 Display Assembly, 13.3-inch £ 263.00 £ 0.00
S1490LL/A Hardware Repair Labor £ 24.00 £ 0.00
VAT £ 0.00
Total £ 287.00 £ 0.00

 

[Timmy D]

Yeah, they have me a part number and paperwork.

Repair Estimate
Item Number Description Price Amount Due
661-7014 Display Assembly, 13.3-inch £ 263.00 £ 0.00
S1490LL/A Hardware Repair Labor £ 24.00 £ 0.00
VAT £ 0.00
Total £ 287.00 £ 0.00

in my experience it would say "Refurb" on the ticket if that was what they were ordering. The pricing looks right for a new LCD

This is what mine cost for a 15"

Repair Estimate
Item Number Description Price Amount Due
661-7171 LCD DISPLAY CLAMSHELL RETINA $ 623.86 $ 0.00
S1490LL/A Hardware Repair Labor $ 39.00 $ 0.00
Total (Tax not included) $ 662.86

 

[Fireball Dragon]

in my experience it would say "Refurb" on the ticket if that was what they were ordering. The pricing looks right for a new LCD

Great, thanks for your input. Hopefully it is new. I just forgot to ask when I was there!