Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Fireball Dragon

macrumors 6502a
Original poster
Nov 26, 2012
880
256
Chigwell, England
I got a 'mura' (cluster of white pixels) on my 6 month old rMBP.

The screen is now being replaced at the Genius Bar. The genius ordered me a screen. Will it be a new screen or a refurbished one?
 

TofSanity

Cancelled
Oct 29, 2010
1,498
2,934
I got a 'mura' (cluster of white pixels) on my 6 month old rMBP.

The screen is now being replaced at the Genius Bar. The genius ordered me a screen. Will it be a new screen or a refurbished one?

do you know the part number? Did they order and give you any paperwork? if so the part # should be on the paper work
 

Fireball Dragon

macrumors 6502a
Original poster
Nov 26, 2012
880
256
Chigwell, England
do you know the part number? Did they order and give you any paperwork? if so the part # should be on the paper work

Yeah, they have me a part number and paperwork.

Repair Estimate
Item Number Description Price Amount Due
661-7014 Display Assembly, 13.3-inch £ 263.00 £ 0.00
S1490LL/A Hardware Repair Labor £ 24.00 £ 0.00
VAT £ 0.00
Total £ 287.00 £ 0.00
 

TofSanity

Cancelled
Oct 29, 2010
1,498
2,934
Yeah, they have me a part number and paperwork.

Repair Estimate
Item Number Description Price Amount Due
661-7014 Display Assembly, 13.3-inch £ 263.00 £ 0.00
S1490LL/A Hardware Repair Labor £ 24.00 £ 0.00
VAT £ 0.00
Total £ 287.00 £ 0.00

in my experience it would say "Refurb" on the ticket if that was what they were ordering. The pricing looks right for a new LCD

This is what mine cost for a 15"

Repair Estimate
Item Number Description Price Amount Due
661-7171 LCD DISPLAY CLAMSHELL RETINA $ 623.86 $ 0.00
S1490LL/A Hardware Repair Labor $ 39.00 $ 0.00
Total (Tax not included) $ 662.86
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.