Resolved Screen Replacement, When Do You Pay?

Discussion in 'Mac Basics and Help' started by sonicrobby, Oct 30, 2013.

  1. sonicrobby, Oct 30, 2013
    Last edited: Oct 30, 2013

    sonicrobby macrumors 68020

    sonicrobby

    Joined:
    Apr 24, 2013
    Location:
    New Orleans
    #1
    Hi guys, so this is my scenario. My aunt lives in south america, she has a macbook air and cracked the screen. She is coming into town for 4 days and she was going to go pay for a screen replacement at apple. What Im worried about is the timeframe for them to do it, as usually it took them 5-7 days to replace my rMBP screen, and she would be gone by then.

    The potential solution: my dad is coming in a week before her, and she was going to give him the MBA to bring here. I was going to take it to apple for a head start on the repair. The issue is that it is out of warranty, and I don't have the money to pay for it. So my question is: Does one pay as they drop the computer off, or can they pay as they go to pick it up?

    Thanks in advance!!!
     
  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    Turn around time is contingent on workload and inventory. So if there's a lot of people getting their laptops repaired, it will take longer, conversely if there's a lack of parts it will take longer.

    My point is that we cannot accurately tell you how long it will take. Calling the apple store that you'll be bringing it will give you the best idea of how long.
     
  3. s3526 macrumors newbie

    Joined:
    Oct 30, 2013
  4. sonicrobby thread starter macrumors 68020

    sonicrobby

    Joined:
    Apr 24, 2013
    Location:
    New Orleans
    #4
    Thanks! Thats what I needed to hear! :D
     
  5. Mr Rabbit macrumors 6502a

    Mr Rabbit

    Joined:
    May 13, 2013
    Location:
    'merica
    #5
    S3526 is correct, you pay when you pickup the Mac. You can also drop it off super early (a week or two) if you're concerned about turn around time. I think policy changes from store to store but it should be along the lines of "you agree to pickup your Mac within 30 days of completion". As long as she doesn't leave it there for over a month she'll be fine.
     

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