Screen Replacement: Where should I bring it?

Discussion in 'iPhone' started by rdunlap, May 1, 2017.


Which screen replacement service would you use?

  1. iCracked

    0 vote(s)
  2. Apple

    30 vote(s)
  3. Mall

    0 vote(s)
  4. eBay Mail-In Service

    0 vote(s)
  1. rdunlap macrumors regular

    Mar 13, 2013
    Ok so my wife dropped and broke the glass on her iPhone 6s and needs to get it replaced. There's a couple places available to us that we could use but wanted everyone's input before we decide. I just want to make sure the place we choose is using quality parts because it's pretty pricey at a couple places. If you were getting your device fixed which place would you go?

    iCracked: $120
    Apple: $130
    Mall: $60
    eBay Mail-In Service: $60

    Thank you in advance!
  2. JPack macrumors 68030


    Mar 27, 2017
    It comes down to how much you care about backlight leakage, color reproduction, hydrophobicity, and thickness. For general use, most people will not look carefully enough to notice any difference.

    For example, third party displays may show a dark gray color when the image is pure black. Third party displays will use G+G or G+F technology and be 0.5mm thicker than OEM.

    Either go low (mall) or go high (Apple). If you go in between (iCracked), chances are you're just paying for the convenience factor rather than component quality.
  3. theshoehorn macrumors 6502

    Jul 6, 2010
    I'd recommend Apple... Much less likely to have issues afterwards.
  4. maxjohnson2 macrumors regular

    Mar 24, 2017
    I voted Apple too, the best chance to get original screen. You're basically buying $600+ for these phones for to get the best screen, getting it replaced with cheap 3rd party ones basically ruin the experience.
  5. blaine07 macrumors 68000

    Nov 14, 2014
    Apple for sure, retain any warranty, if applicable as well. You know the Apple store will be there tomorrow in event issues arise later as a result.
  6. JPack macrumors 68030


    Mar 27, 2017
    Just wanted to add that my answer assumes the display is being replaced entirely.

    If you have a cracked glass lens cover and the repair shop is simply replacing the glass (i.e. separating the old glass lens and laminating a new one on), you will not notice the difference between OEM and non-OEM. It's the LCD that matters, not the glass lens. If this is the case, choose the lowest cost option.
  7. silverblack macrumors 68030


    Nov 27, 2007
    Apple for sure.

    If your phone have other problems in the future, Apple may refuse to repair it due to the 3rd party parts installed.

    To give you an example, I had an iPhone 5 with a swollen battery when it was out of warranty period. For the price of battery replacement, Apple gave me a new replacement phone.
  8. JPack macrumors 68030


    Mar 27, 2017
  9. DevinNj macrumors 6502

    Apr 27, 2016
    New Jersey
    If at all possible, use Apple. Yes, you may find cheaper, but in the end you really do get what you pay for. I had a screen replaced at a third party shop years back and started having issues as soon as I picked it up. Of course they denied it was anything they did, claimed it must have had issues prior and would look at it for a fee. Also with Apple, you know you're not getting sub-par knock off parts. Just my .02
  10. rdunlap thread starter macrumors regular

    Mar 13, 2013
    Thank you all for your input. I was leaning towards Apple but your comments are the tipping point. I'd rather get it done right the first time then have to go back and get it done again.
  11. Shadowbech macrumors 601

    Oct 18, 2011
    Planet iPhone
    I recommend Apple. Even if they are bit pricier, but definitely worth at at the end.
  12. Mlrollin91 macrumors G5


    Nov 20, 2008
    Ventura County
    Apple will also warrant it for 90 days after the repair if its no longer under warranty. So thats also a plus.
  13. Applejuiced macrumors Westmere


    Apr 16, 2008
    At the iPhone hacks section.
    Apple off course, most of these 3rd party places charge just as much as Apple for a screen anyway.
    Stick with original parts and manufacturer service instead of 3rd party.
  14. maccingandsnacking macrumors newbie

    Jan 12, 2017
    iCracked have a good rep, I'd trust them. Some little kiosk in a mall that could be gone the next week, not so much.
  15. CTHarrryH macrumors 68000

    Jul 4, 2012
    I would also make sure you back it up - via iTunes and or iCloud before you bring it anywhere
  16. rdunlap thread starter macrumors regular

    Mar 13, 2013
    So it turns out I we have to make a trip to Apple anyway. I guess the phone has been shutting down randomly on her and was looking up the resolution online and the phone is eligible for some battery replacement program.

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