Screen Scratch

Discussion in 'iPhone' started by Sdahe, Sep 27, 2014.

  1. Sdahe macrumors 68000

    Sdahe

    Joined:
    Oct 26, 2007
    Location:
    San Juan, PR
    #1
    Hello,

    I have an iPhone 5S that recently got its screen scratched by sand... I was holding the phone with a water bottle with the same hand and the bottle got sand stick to it so when I slightly moved the bottle it scratched the screen... I guess this is not covered by the warranty?

    If not, I guess I can send the phone to Apple for a screen replacement
     
  2. Hal~9000 macrumors 68000

    Hal~9000

    Joined:
    Sep 13, 2014
    #2
    User inflicted damage is never covered under warranty.

    Sorry to hear about your phone though :(

    At least a screen replacement is much cheaper than having to get a full out-of-warranty replacement ($269).
     
  3. IndoX macrumors 6502

    Joined:
    Oct 12, 2011
    #3
    Scratching is considered normal wear and tear. It will not be covered by limited warranty or Applecare+
     
  4. Sdahe thread starter macrumors 68000

    Sdahe

    Joined:
    Oct 26, 2007
    Location:
    San Juan, PR

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