Screen Scratch

Sdahe

macrumors 68000
Original poster
Oct 26, 2007
1,698
18
San Juan, PR
Hello,

I have an iPhone 5S that recently got its screen scratched by sand... I was holding the phone with a water bottle with the same hand and the bottle got sand stick to it so when I slightly moved the bottle it scratched the screen... I guess this is not covered by the warranty?

If not, I guess I can send the phone to Apple for a screen replacement
 

Hal~9000

macrumors 68020
Sep 13, 2014
2,019
1,767
Hello,

I have an iPhone 5S that recently got its screen scratched by sand... I was holding the phone with a water bottle with the same hand and the bottle got sand stick to it so when I slightly moved the bottle it scratched the screen... I guess this is not covered by the warranty?

If not, I guess I can send the phone to Apple for a screen replacement
User inflicted damage is never covered under warranty.

Sorry to hear about your phone though :(

At least a screen replacement is much cheaper than having to get a full out-of-warranty replacement ($269).
 

IndoX

macrumors 6502
Oct 12, 2011
257
30
Scratching is considered normal wear and tear. It will not be covered by limited warranty or Applecare+
 
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