Screen Sharing in iChat -- Need Help

Discussion in 'Mac Basics and Help' started by CRSpeedy, Feb 15, 2008.

  1. CRSpeedy macrumors newbie

    Joined:
    Feb 15, 2008
    #1
    I need to use Screen Sharing (in iChat) for my job, but I'm unable to connect. Every time I try to do so, it tells me that it has failed. I'm relatively new to Macs and therefore am not sure what steps I should take.

    The person I'm trying to share my screen with (or see their screen) is able to share their screen with everyone except me.

    Any ideas? What settings should I be checking? I dug through a bunch of old threads but with little luck.

    Thank you!
     
  2. RumMunkey macrumors 6502a

    RumMunkey

    Joined:
    Nov 3, 2006
    Location:
    Canada
    #2
    You're at work... where is your mate? In the same office?

    I'm going to guess there's a block on your office's firewall that isn't allowing the iChat screen sharing protocol through.

    I can't screen share form work either (behind a FortiGate firewall).
     
  3. devilot Moderator emeritus

    devilot

    Joined:
    May 1, 2005
    #3
    OP, see if this helps at all :)

     
  4. CRSpeedy thread starter macrumors newbie

    Joined:
    Feb 15, 2008
    #4
    Unfortunately, the port trick didn't work.

    I work from home and in the west and the person I'm trying to connect to is on the east coast, which makes screen sharing even more important. I've tried disabling every firewall I can possibly think of but with no luck.

    Any other ideas?
     

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