screen stopped turning

[mareyeka]

Hi folks. I looked for the solution but can't find it.

My iPad2, received in mid-April and trouble-free since, began having an issue on the weekend. It won't move from landscape to portrait or the other way around and it is not locked. I checked the button and I checked the setting.

I have the smart cover. When I open it, it opens in the orientation I have the iPad in, either one, but again, can't change it. If I want to change it, I have to close the cover, wait a minute, then turn it and open it.

Any ideas what happened and how to fix this? As I said, it's not locked. I double pressed on the home button and went all the way to the left to see the icon and it is not locked.

Thanks.

 

[patrickj]

Sorry to ask the obvious, but have you restarted and hard rebooted the iPad 2?

 

[mareyeka]

I've turned it off

I've turned it off, but not rebooted it. Will I lose any of my stuff if I do?

 

[Ivan P]

I've turned it off, but not rebooted it. Will I lose any of my stuff if I do?

Not if you reboot/reset. You only lose data if you restore, which involves connecting to iTunes and hitting a big 'restore' button.

 

[mareyeka]

then reboot it is

Thanks, I'll give it a try.

back from trying it and it worked. Have no idea why I didn't consider doing that before. Consider it a duh moment....

Thanks!

 

[MacVixen]

I had this problem a few weeks ago, rebooted and it fixed the problem. Just happened again yesterday.

I've been testing some apps to see when/how it happens and for me it seems to be tied to Pinball HD. If I have my screen locked in landscape mode, but open up Pinball HD it seems to want to open in portrait but then rotates back to landscape. So I unlock the screen, but at this point, then screen is just stuck in landscape.

I haven't had to completely reboot, just use the sleep/awake button and it seems to fix itself. Just curious if anyone else has been able to tie this to a spcific app?