screen stopped turning

Discussion in 'iPad Tips, Help and Troubleshooting' started by mareyeka, May 26, 2011.

  1. mareyeka macrumors newbie

    Joined:
    Apr 20, 2011
    #1
    Hi folks. I looked for the solution but can't find it.

    My iPad2, received in mid-April and trouble-free since, began having an issue on the weekend. It won't move from landscape to portrait or the other way around and it is not locked. I checked the button and I checked the setting.

    I have the smart cover. When I open it, it opens in the orientation I have the iPad in, either one, but again, can't change it. If I want to change it, I have to close the cover, wait a minute, then turn it and open it.

    Any ideas what happened and how to fix this? As I said, it's not locked. I double pressed on the home button and went all the way to the left to see the icon and it is not locked.

    Thanks.
     
  2. patrickj macrumors regular

    Joined:
    Sep 25, 2007
    Location:
    Texas
    #2
    Sorry to ask the obvious, but have you restarted and hard rebooted the iPad 2?
     
  3. mareyeka thread starter macrumors newbie

    Joined:
    Apr 20, 2011
    #3
    I've turned it off

    I've turned it off, but not rebooted it. Will I lose any of my stuff if I do?
     
  4. Ivan P macrumors 68030

    Ivan P

    Joined:
    Jan 17, 2008
    Location:
    Home
    #4
    Not if you reboot/reset. You only lose data if you restore, which involves connecting to iTunes and hitting a big 'restore' button.
     
  5. mareyeka thread starter macrumors newbie

    Joined:
    Apr 20, 2011
    #5
    then reboot it is

    Thanks, I'll give it a try.

    back from trying it and it worked. Have no idea why I didn't consider doing that before. Consider it a duh moment....

    Thanks!
     
  6. MacVixen macrumors 6502

    Joined:
    Jan 26, 2009
    Location:
    Santa Cruz, CA
    #6
    I had this problem a few weeks ago, rebooted and it fixed the problem. Just happened again yesterday.

    I've been testing some apps to see when/how it happens and for me it seems to be tied to Pinball HD. If I have my screen locked in landscape mode, but open up Pinball HD it seems to want to open in portrait but then rotates back to landscape. So I unlock the screen, but at this point, then screen is just stuck in landscape.

    I haven't had to completely reboot, just use the sleep/awake button and it seems to fix itself. Just curious if anyone else has been able to tie this to a spcific app?
     

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