Screen Time Greyed Out

Discussion in 'iOS 12' started by Cergman, Jun 4, 2018.

  1. Cergman macrumors 6502a

    Cergman

    Joined:
    Jan 1, 2013
    Location:
    my tesla
    #1
    Updated my X to iOS 12, and the screen time menu was initially populated normally. I pressed a button to stop sharing screen activity with members of my family, and now everything in the screen time menu is disabled with no way to turn it back on. Any suggestions on how to get it back?

    https://imgur.com/a/aovVp8S
     
  2. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #2
    Did you try rebooting your phone? If so, dd you try to reset settings or a hard reset?
     
  3. Cergman thread starter macrumors 6502a

    Cergman

    Joined:
    Jan 1, 2013
    Location:
    my tesla
    #3
    Tried rebooting, no dice. Wanted to check to see if there were any other suggestions before I went for a reset all settings / restore.
    --- Post Merged, Jun 4, 2018 ---
    Went to reset all settings but was notified my ApplePay cards would get cleared. Can’t do that as I lost my credit card this weekend and have been using ApplePay until my replacement comes.
     
  4. Saffon macrumors newbie

    Saffon

    Joined:
    Jun 4, 2018
    #4
    I have the same issue.
    Tried:
    - rebooting
    - quitting family sharing
    - logging off from apple id
    - resetting settings

    Nothing changes, unfortunately.
    Any suggestions?
     
  5. Aussi3 macrumors 6502

    Aussi3

    Joined:
    Jun 3, 2012
    Location:
    Facesticks on the App store
    #5
    You may need to fully charge your phone since it has been restarted when you updated the phone to iOS 12. Hope that helps
     
  6. Saffon, Jun 5, 2018
    Last edited: Jun 5, 2018

    Saffon macrumors newbie

    Saffon

    Joined:
    Jun 4, 2018
    #6
    My iphone was charging during the whole night but the problem is still here.

    --- Post Merged, Jun 5, 2018 ---

    It seems that I have found a solution.
    You need to leave your existing Family Sharing and create a new one in which you will become Organizer. It may take some time to update settings (about 15 minutes, maybe less) and then you will get access to Screen Time section.
    It you quit newly created Family Sharing and join the old one as Adult or Parent/Guardian, the problem will return
     
  7. delta77thegreat macrumors member

    Joined:
    Jul 23, 2014
    #7
    The odd thing is that my iPhone X has Screen Time greyed out and my iPad Pro does not. Both are signed into the same iCloud account which is not an organizer on Family Sharing.
     
  8. Cergman thread starter macrumors 6502a

    Cergman

    Joined:
    Jan 1, 2013
    Location:
    my tesla
    #8
    I found a better solution than creating an entirely new family sharing group:

    Have the organizer promote you to Parent/Guardian. once this is enabled, screen time greets you with a splash screen and it works as intended!
     

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