Screen time usage for family members not showing up

Discussion in 'iOS 12' started by creativedogmedia, Jun 30, 2018.

  1. creativedogmedia macrumors 65816

    creativedogmedia

    Joined:
    Jun 26, 2011
    #1
    I have two family members with iPhone 7’s and running iOS 12 PB. I can’t get any updates to come through for the the usage in their device. They are connected to my iCloud account via family sharing. I’ve tried restarting all devices with no luck.

    What could be causing this?
     
  2. creativedogmedia thread starter macrumors 65816

    creativedogmedia

    Joined:
    Jun 26, 2011
    #2
    Anyone seeing this? Is there a way to disable screen time from a teenager’s perspective?
     
  3. furbzv1 macrumors 6502a

    furbzv1

    Joined:
    Sep 17, 2014
    #3
    did you set up the screen time from your phone? if so, you should have been able to set up a screen time code that they would've had to use to disable or change the settings
     
  4. bigboy29 macrumors regular

    Joined:
    May 19, 2016
    #4
    Might be a dumb question but I'm pretty certain that both parent and kid phones need to be running iOS 12. I enabled it on my son's phone, it enabled all right but no effect whatsoever. His phone is on latest released iOS 11, though. So I removed it until they go to iOS 12 unless there is a way to do this.
     
  5. newtestleper macrumors 6502

    Joined:
    Jun 17, 2013
    #5
    That part isn’t functional yet. Only the ability to view your own.
     
  6. creativedogmedia thread starter macrumors 65816

    creativedogmedia

    Joined:
    Jun 26, 2011
    #6
    They are both on iOS 12.

    Not true. For the first 48 hrs I could view all of their usage. I was even able to lock their phones down.
     
  7. ericg301 macrumors 65816

    Joined:
    Jun 15, 2010
    #7
    cuz beta?
     
  8. creativedogmedia thread starter macrumors 65816

    creativedogmedia

    Joined:
    Jun 26, 2011
    #8
    Sure and if that's the reason, great. Just checking in to see if anyone else had experienced it or not.
     
  9. newtestleper macrumors 6502

    Joined:
    Jun 17, 2013
    #9
    So... is it working?
     
  10. creativedogmedia thread starter macrumors 65816

    creativedogmedia

    Joined:
    Jun 26, 2011
    #10
    Not now. It stopped after a couple of days.
     
  11. newtestleper macrumors 6502

    Joined:
    Jun 17, 2013
    #11
    The “not true” thing threw me.
     
  12. Jutah macrumors regular

    Joined:
    Mar 30, 2012
    #12
    Same exact thing me for me.
    First 2 days ok, then I was not able to see a member screen time for good.

    Tried every kinda test: remove/add/erase stats... nothing.

    I see the member but the stats are void.

    Both running iOS12
    --- Post Merged, Oct 5, 2018 ---
    Any update?
     
  13. mavis macrumors 68040

    mavis

    Joined:
    Jul 30, 2007
    Location:
    Tokyo, Japan
    #13
    Same here. Kids' iPad mini and my iPhone X on iOS12 but Screen Time for the kids' device not showing on my iPhone unless I pull it up on their iPad first.
     
  14. dcorban macrumors 6502a

    dcorban

    Joined:
    Oct 29, 2007
    #14
    Anyone have a fix for this? I have the exact same problem. I never used any beta. I installed iOS 12 on release day and enabled screen time on my child’s iPad.

    I could see the report in real-time for the first few days. Now it shows nothing on my account. I can still see the usage on the child device itself, and everything is configured as it should be. The device setting explicitly states (paraphrased) “family members will be able to see your screentime”.

    I updated all devices to 12.1 and rebooted everything. My last resort would be to sign out/in on iCloud, but that is a pain, so I’d rather avoid it.
     
  15. verdejt macrumors 6502

    verdejt

    Joined:
    Jul 19, 2011
    Location:
    Central Florida
    #15
    me too up until a few days ago I could see his usage now I can't see my son's usage from my phone. Not sure what is up.
     

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14 June 30, 2018