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JSDK

macrumors member
Original poster
Jan 1, 2024
69
163
What's up with Screen Time - a feature that's been in iOS since 2018 and still doesn't work. I find that Screen Time from my MacBook does not sync to my iPhone. Conversely, I can see my iPhone usage on my MacBook without any problems.

Both devices are represented in the Screen Time drop down menu on my iPhone, so it's not because my iPhone can't "see" my MacBook in Screen Time.

I have tried countless times to disable Screen Time, restart and enable it again. My MacBook shows up on my iPhone - but it doesn't detect the use of my MacBook. I've also tried enabling, disabling sharing between devices, to no avail.

If I choose to drop sync, and disable "Share across devices" so each device just shows its own usage, it takes a while - my MacBook ONLY shows my iPhone's usage but not its own, which is really weird .

Does anyone know of an obscure solution to this problem?

Is there a hidden file in MacOS that can be deleted, in order to force Screen Time to "restart"?
 

StumpyBloke

macrumors 603
Apr 21, 2012
5,421
6,009
England
Unfortunately, this has been done to death here. It quite simply does not work full stop end of story. There is anecdotal evidence that any more than two devices and it completely falls flat on its arse

This is just another Apple fail… Add it to the list!
 

JSDK

macrumors member
Original poster
Jan 1, 2024
69
163
Unfortunately, this has been done to death here. It quite simply does not work full stop end of story. There is anecdotal evidence that any more than two devices and it completely falls flat on its arse

This is just another Apple fail… Add it to the list!
That's what I feared. The strange thing is that I have experienced before that it has worked without problems, and suddenly from one moment to the next, nothing works. How can Apple make syncing work with everything else across the systems, but fail with something as simple as sharing stats. Unbelievable.

But thanks for the answer anyway.
 

Morac

macrumors 68020
Dec 30, 2009
2,190
622
Contact Apple support. They’ll report it to the engineers and will eventually get around to fixing your account. It took 2 years for them to fix mine.
 

JSDK

macrumors member
Original poster
Jan 1, 2024
69
163
Contact Apple support. They’ll report it to the engineers and will eventually get around to fixing your account. It took 2 years for them to fix mine.
It won't be necessary. For inexplicable reasons, it started working again here. When I got up this morning and happened to see my widget I could see a lot of hours had been added. Then checked in settings and my consumption from the last 3 days from my MacBook had appeared on my iPhone. Don't know what happened.
 

garethjs

macrumors 65816
Nov 11, 2008
1,119
616
ya it periodically works. I had to return my iPad m4 due to fault weeks ago. Signed out of iCloud and wiped device and till today it’s still showing up as a device in my screener list with no usage recorded for weeks of course.

In the past if you disabled screen time on all your devices and then turned it back on the list would regenerate itself correctly.

Now that doesn’t work anymore

How hard is it to get a device removed automatically when u sign out of iCloud seriously…
 

JSDK

macrumors member
Original poster
Jan 1, 2024
69
163
@garethjs

Usually, a device will be removed from Screen Time after a few days. Try disabling Screen Time again on all your devices, reboot, wait a few days and re-enable Screen Time. Most often it is removed, or usually only lasts a few days.

It's incredible. It's actually an important function, especially those who use it to keep track of their children's screen time, and it just doesn't work. Then they should rather remove the function and call it an "AirPower".

BTW, wrote in a previous post that it worked again. It only did it for 2 days, then it started losing connection and forgetting to update screen times between devices.
 

garethjs

macrumors 65816
Nov 11, 2008
1,119
616
Yup I tried that.

Given that the only way u can disable screen time now is to click “turn off website and app activity” which in turn syncs that off setting to all your devices.

I waited 3 days before turning it back on and still the return iPad appears in the list with last recorded usage on the 30th of May

I have found that when someone else is logged into that device with their own Apple ID screen time associates that device with theirs and it disappears from the previous owners screentime list.
 
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