Screw sticking out after Repair

Discussion in 'MacBook Pro' started by iPad Retina, Nov 8, 2015.

  1. iPad Retina macrumors 6502a

    iPad Retina

    Joined:
    Jan 6, 2013
    Location:
    Canada
    #1
    Hello,

    I've sent my mac in for repair and received it back, two days later I heard this scratching sound when moving my computer on the table and noticed that one of the screws were sticking out

    The screw had caused damage to the rear bottom casing and my ikea table.

    I called Apple Support and they said just bring it to the Apple Store, they don't even care about my table. They didn't really seem to care that much, to them it's just a small problem.

    I've got assignments to do and stuff and I can't be bring my Mac in for repair every week. It's my second replacement screen and I've also noticed the rear black plastic hinge seems to be a bit loose and doesn't fit flush the rest of the computer, the Apple Store that is closest to me is one of the busiest in Canada.

    What should I do from here? Honestly, who leaves a screw like that.
     

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  2. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #2
    Honestly having fixed 100's over the years it's easy enough done as you don't put each screw in and tighten it down one by one. It's more a case of all in lose then tighten down.
     
  3. Dead0k macrumors regular

    Joined:
    Apr 23, 2015
    Location:
    Poland
    #3
    seems like it is screwed a little bit off the thread :) (because they were in a hurry or without glasses) :D

    the table could be polished by something
     
  4. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #4
    I see three option in front of you.
    1. Leave it as it is
    2. Tighten it yourself (may need to purchase the special screw driver)
    3. Take it back to Apple for them to tighten.
     
  5. jlc1978 macrumors 68000

    jlc1978

    Joined:
    Aug 14, 2009
    #5
    Ikea generally uses a laminate which is not real wood and thus polishing it will not fix the problem. I'd take a picture to Apple Store when you go in to get the screw fixed to see what they say; and I'd have them fix it because if the strip date case thread or cores thread it will require more than tightening to fix.

    Also, a pencil stick from Home Depot would help hid the scratch.
     
  6. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #6
    It looks cross threaded to me. I'd either remove it and re-install it correctly, or take it to Apple and let them fix it.
     
  7. wct097 macrumors 6502

    Joined:
    Nov 30, 2010
    #7
    People make mistakes. Screw could have been flush and worked it's way out or just overlooked. Hard to say, but hardly worth getting worked up over. Also not reasonable to suggest that Apple should fix your table.
     

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