Screw sticking out after Repair

[iPad Retina]

Hello,

I've sent my mac in for repair and received it back, two days later I heard this scratching sound when moving my computer on the table and noticed that one of the screws were sticking out

The screw had caused damage to the rear bottom casing and my ikea table.

I called Apple Support and they said just bring it to the Apple Store, they don't even care about my table. They didn't really seem to care that much, to them it's just a small problem.

I've got assignments to do and stuff and I can't be bring my Mac in for repair every week. It's my second replacement screen and I've also noticed the rear black plastic hinge seems to be a bit loose and doesn't fit flush the rest of the computer, the Apple Store that is closest to me is one of the busiest in Canada.

What should I do from here? Honestly, who leaves a screw like that.

 

[Gav2k]

Honestly having fixed 100's over the years it's easy enough done as you don't put each screw in and tighten it down one by one. It's more a case of all in lose then tighten down.

 

[Dead0k]

seems like it is screwed a little bit off the thread (because they were in a hurry or without glasses)

the table could be polished by something

 

[maflynn]

What should I do from here? Honestly, who leaves a screw like that.

I see three option in front of you.
1. Leave it as it is
2. Tighten it yourself (may need to purchase the special screw driver)
3. Take it back to Apple for them to tighten.

 

[jlc1978]

the table could be polished by something

Ikea generally uses a laminate which is not real wood and thus polishing it will not fix the problem. I'd take a picture to Apple Store when you go in to get the screw fixed to see what they say; and I'd have them fix it because if the strip date case thread or cores thread it will require more than tightening to fix.

Also, a pencil stick from Home Depot would help hid the scratch.

 

[T5BRICK]

What should I do from here?

It looks cross threaded to me. I'd either remove it and re-install it correctly, or take it to Apple and let them fix it.

 

[wct097]

People make mistakes. Screw could have been flush and worked it's way out or just overlooked. Hard to say, but hardly worth getting worked up over. Also not reasonable to suggest that Apple should fix your table.