Screwed Up at Amazon.com

Discussion in 'Community Discussion' started by John Doe 57, Aug 29, 2009.

  1. John Doe 57 macrumors 65816

    John Doe 57

    Joined:
    Jan 26, 2008
    Location:
    Los Angeles, CA
    #1
    I 'accidently' signed up for Amazon Prime. Mainly because I was greedy and wanted my package to arrive sooner. It said it was a FREE TRIAL of Amazon Prime, so I gave in. I was using an Amex gift card with just over $19 left on it out of the $100 it originally had. The total cost of my purchase was just over $15 and I chose NEXT DAY AIR as my shipping service. (Always wanted to try NDA)

    Then I get an email saying that my package has shipped and as of 10:15PM Saturday, it is in Philadelphia and in transit. But I got another email saying that Amazon has DECLINED THE USE OF MY CHOSEN CREDIT CARD for Amazon Prime. The reason being is that because even though I signed up for a free trial, I will still be billed $80 (or something close to that) once the free trial time has expired, which I was unaware of.

    I can't cancel the order and I can't cancel the free trial! I'm stuck! At least I got free shipping.:eek:
     
  2. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #2
    You probably should have read exactly what you were signing up for in order to get that free shipping.
     
  3. John Doe 57 thread starter macrumors 65816

    John Doe 57

    Joined:
    Jan 26, 2008
    Location:
    Los Angeles, CA
    #3
    Yeah!
     
  4. OutThere macrumors 603

    OutThere

    Joined:
    Dec 19, 2002
    Location:
    NYC
    #4
    Hmm sticky situation. Either way next day air is awesome. I ordered my macbook pro next day...instant gratification. :D
     
  5. John Doe 57 thread starter macrumors 65816

    John Doe 57

    Joined:
    Jan 26, 2008
    Location:
    Los Angeles, CA
    #5
    I wish I could have done that. What a great feeling it must be. My package wont arrive until Tuesday, even though I ordered it Friday night.
     
  6. CorvusCamenarum macrumors 65816

    CorvusCamenarum

    Joined:
    Dec 16, 2004
    Location:
    Birmingham, AL
    #6
    IIRC, Amazon Prime doesn't give you free next day air shipping. When I had it, it was free 2-day shipping (or whatever comes between standard and next day).
     
  7. TRAG macrumors 6502

    TRAG

    Joined:
    Jan 6, 2009
    Location:
    Louisiana, USA
    #7
    +1
    That was pretty much a faux pas on your part.
     
  8. John Doe 57 thread starter macrumors 65816

    John Doe 57

    Joined:
    Jan 26, 2008
    Location:
    Los Angeles, CA
    #8
    In the email it gave me a tracking number which when inserted into the UPS website it gave me this:
    Picture 1.jpg

    Is NEXT DAY AIR different from NDA SAVER? Also the page has changed as it will not display the whereabouts of my shipment.
     
  9. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #9
    I think the difference is that NDA saver is not guaranteed to arrive by a certain time, i.e. by 8 or 10 a.m.
     
  10. yojitani macrumors 68000

    yojitani

    Joined:
    Apr 28, 2005
    Location:
    An octopus's garden
    #10
    A call to Amazon customer service might help iron things out.
     
  11. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #11
    I believe you won't get charged the 80 bucks until after the free trial. They probably wanted make sure your card was ok, which is why they checked it.

    The upside is that you had amazon prime long enough to get free shipping but you may not have it now. Either way its best to call them to straighten it all out.
     
  12. John Doe 57 thread starter macrumors 65816

    John Doe 57

    Joined:
    Jan 26, 2008
    Location:
    Los Angeles, CA
    #12
    A call would probably be the thing to do. Maybe I'll call after the shipment arrives.;)
     

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