Screwed Up at Amazon.com

[John Doe 57]

I 'accidently' signed up for Amazon Prime. Mainly because I was greedy and wanted my package to arrive sooner. It said it was a FREE TRIAL of Amazon Prime, so I gave in. I was using an Amex gift card with just over $19 left on it out of the $100 it originally had. The total cost of my purchase was just over $15 and I chose NEXT DAY AIR as my shipping service. (Always wanted to try NDA)

Then I get an email saying that my package has shipped and as of 10:15PM Saturday, it is in Philadelphia and in transit. But I got another email saying that Amazon has DECLINED THE USE OF MY CHOSEN CREDIT CARD for Amazon Prime. The reason being is that because even though I signed up for a free trial, I will still be billed $80 (or something close to that) once the free trial time has expired, which I was unaware of.

I can't cancel the order and I can't cancel the free trial! I'm stuck! At least I got free shipping.

 

[r.j.s]

You probably should have read exactly what you were signing up for in order to get that free shipping.

 

[John Doe 57]

You probably should have read exactly what you were signing up for in order to get that free shipping.

Yeah!

 

[OutThere]

Hmm sticky situation. Either way next day air is awesome. I ordered my macbook pro next day...instant gratification.

 

[John Doe 57]

I ordered my macbook pro next day...instant gratification.

I wish I could have done that. What a great feeling it must be. My package wont arrive until Tuesday, even though I ordered it Friday night.

 

[CorvusCamenarum]

IIRC, Amazon Prime doesn't give you free next day air shipping. When I had it, it was free 2-day shipping (or whatever comes between standard and next day).

 

[TRAG]

IIRC, Amazon Prime doesn't give you free next day air shipping. When I had it, it was free 2-day shipping (or whatever comes between standard and next day).

+1
That was pretty much a faux pas on your part.

 

[John Doe 57]

IIRC, Amazon Prime doesn't give you free next day air shipping. When I had it, it was free 2-day shipping (or whatever comes between standard and next day).

In the email it gave me a tracking number which when inserted into the UPS website it gave me this:


Is NEXT DAY AIR different from NDA SAVER? Also the page has changed as it will not display the whereabouts of my shipment.

 

[r.j.s]

Is NEXT DAY AIR different from NDA SAVER? Also the page has changed as it will not display the whereabouts of my shipment.

I think the difference is that NDA saver is not guaranteed to arrive by a certain time, i.e. by 8 or 10 a.m.

 

[yojitani]

A call to Amazon customer service might help iron things out.

 

[maflynn]

I believe you won't get charged the 80 bucks until after the free trial. They probably wanted make sure your card was ok, which is why they checked it.

The upside is that you had amazon prime long enough to get free shipping but you may not have it now. Either way its best to call them to straighten it all out.

 

[John Doe 57]

A call would probably be the thing to do. Maybe I'll call after the shipment arrives.