Scrolling issue with 12.1

Discussion in 'iOS 12' started by Tozovac, Nov 8, 2018 at 5:05 AM.

  1. Tozovac macrumors 65816

    Tozovac

    Joined:
    Jun 12, 2014
    #1
    Anyone else experiencing this annoying scrolling issue with 12.1? Didn't have it in the prior iOS. It's on my iPhone 8.

    1) When I look up all the photos within a text message (iMessage app, then tap the contact @top of screen, then i-info, then start scrolling down), I can't get very far without it automatically popping me back up to the very top of all the images.

    2) When I open a sub-menu in Safari, such as clicking the flag in the upper right corner of Macrumors' mobile site, it quickly does not "take" and instantly closes the drop-down menu that briefly appeared.

    In both cases, it's as if an invisible finger is touching the top of the screen area to scroll the iMessage images to the top, or close the Macrumors drop-down menu.

    Anyone else have similar issues in the same or different instances? Just started with 12.1.

    Another new issue with 12.1 is taking forever to open a link in Safari, may be related to 12.1 or not, but never happened before 12.1. I just get the spinning, then "not available" screen, but when re-trying, it's clearly available. On wifi as well as cellular.

    THX.
     
  2. Sital macrumors 68000

    Sital

    Joined:
    May 31, 2012
    Location:
    New England
    #2
    I've had issue #1 for some time now, and it's not a 12.1 thing. I'm on 12.0.1 and I had the same issue on iOS 11. It's very frustrating.
     
  3. tromboneaholic macrumors 68030

    tromboneaholic

    Joined:
    Jun 9, 2004
    Location:
    Clearwater, FL
    #3
    I'm not experiencing either of these issues. I set up my iPhone as "new" when upgrading from iOS 11 to iOS 12 this year.

    You can probably spend a lot of time doing a lot of troubleshooting, and you might resolve the issue.

    Unless it's hardware related, restoring you phone as "new" will correct the problem. Just make sure to turn everything on in iCloud sync.

    If the problems persist after restoring the phone as "new" without restoring a backup, you should start looking at hardware.
     
  4. Tozovac thread starter macrumors 65816

    Tozovac

    Joined:
    Jun 12, 2014
    #4
    Thanks. This didn't occur for me before 12.1. I'll consider a restore as new. Then restore an iCloud backup, right, because that's much cleaner than restoring to a cloned image, right?
     
  5. tromboneaholic macrumors 68030

    tromboneaholic

    Joined:
    Jun 9, 2004
    Location:
    Clearwater, FL
    #5
    I would test it out without restoring you backup for a day or so, just to make sure it's fixed.

    Once you know it's working, you can restore your backup. If the problems comes back, you might have something corrupted in a preference. In that case, you'd want to restore as new again and not use a backup.

    If you have everything in iCloud sync turned on, you shouldn't really lose much when starting as new. The biggest nuisance for me is setting up email accounts, but your keychain should remember the password for major services like Google. Other than that, you'll need to download any third party apps you have.
     
  6. tromboneaholic macrumors 68030

    tromboneaholic

    Joined:
    Jun 9, 2004
    Location:
    Clearwater, FL
    #6
  7. Sital macrumors 68000

    Sital

    Joined:
    May 31, 2012
    Location:
    New England
    #7
    Thanks for that. I do have an X, but I don't think that's my issue. I just have the specific issue listed by the OP in #1. It seems to a picture loading problem, in that you start scrolling through the images in a messages thread and as it loads more in dumps you back up to the top. I would think if it was the display module I'd have other symptoms as well.
     
  8. papbot macrumors 6502

    Joined:
    May 19, 2015
    #8
    It's not your display module, that issue has been seen occasionally on most devices from time to time. Just one of those persistent bugs that hang on for several iOSes. Restoring as new might be reasonable for a major issue that you see every time but the trauma of downloading all your apps, if you even remember all the ones you have, and then re-organizing your screens is not worth going through with something minor that’s not always evident. I have a keyboard click sound bug on my new iPad Pro that first occurred on an iPad Air in iOS 8, was fixed in one version of iOS 10, then came back in 12 on all the iPads. I posted about it a year ago but had to give explicit instructions as to how to duplicate it because most wouldn’t notice it. So now I just ignore it. I even had Apple Support reach out to me once to ask if it had been fixed but it hasn’t. If you’re part of any beta you can use their feedback mechanism to report it.
     
  9. tromboneaholic, Nov 11, 2018 at 5:03 AM
    Last edited: Nov 11, 2018 at 5:09 AM

    tromboneaholic macrumors 68030

    tromboneaholic

    Joined:
    Jun 9, 2004
    Location:
    Clearwater, FL
    #9
    That's an hilarious statement!!

    I think if an issue is important enough to post about on a public forum because it bothers a user, downloading a few apps after setting up the phone as new (which will resolve the issue) is not going to be any sort of "trauma."

    If someone doesn't remember the app, do they really need it? As far as organizing the screens, it's not a homework assignment. People are free to change their minds and set it up however they feel.

    Everyone has their own priorities, but I think blindly running though countless troubleshooting steps that probably won't address the issue would be more annoying than downloading a few apps.
     
  10. papbot macrumors 6502

    Joined:
    May 19, 2015
    #10
    Well every post here and on every forum is because it bothers a user. I’d love to see what would happen with Apple servers if all of us went through that process. Oh the humanity!
     

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