Seagate External Drive - grayed out

Discussion in 'iMac' started by soobbbbb, Mar 31, 2018.

  1. soobbbbb macrumors newbie

    soobbbbb

    Joined:
    Mar 31, 2018
    #1
    Hello, I don't know can I ask this question here or not, but I don't know where can I ask it...
    I've been using Seagate 2tb hard drive and iMac.

    but for 3 days, when I try to connect it with my hard drive, it doesn't appear in the finder.
    and also when I turned on the disk utility, it greyed out.
    I can't even do "first aid" or "Restore" cause there is keep appearing error.
    I didn't try to use Erase cause on the hard drive, there are many files what I haven't back up. I'm afraid that I'll lose the files.. I haven't backed up any files and it happened.


    I searched for it a lot but I can't find the right result...
    and I don't know why my hard drive is full now @.@
    Is this a big problem? Can't I save my files on it?
    I attached file for the problem. Plz help me T_T THank you.

    Insoo
    Screen Shot 2018-03-31 at 7.07.16 PM.png Screen Shot 2018-03-31 at 7.07.27 PM.png Screen Shot 2018-03-31 at 8.32.23 PM.png
     
  2. nambuccaheadsau macrumors 68000

    nambuccaheadsau

    Joined:
    Oct 19, 2007
    Location:
    Nambucca Heads Australia
    #2
    You got the diagnosis. You could spend $100 on DiskWarrior but I think it is better to put that money to a new hard drive. Your predicament is why many of us use two backups
     
  3. BrianBaughn macrumors 603

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #3
    I suppose there's a slim chance that the problem lies in the housing and its electronics. You could always try taking it out and connecting it to the Mac a different way.
     
  4. gian8989 macrumors 6502

    Joined:
    Oct 23, 2015
    #4
    Download DriveDX. It has a free trial.
    Btw did you try on windows or on a different computer?
     
  5. colinsky macrumors member

    colinsky

    Joined:
    Apr 3, 2009
    #5
  6. soobbbbb thread starter macrumors newbie

    soobbbbb

    Joined:
    Mar 31, 2018
    #6
    Thank you so much! yeah, I've used different cable and computers but it still haven't worked. I went to data recovery store today. They said they don't know they can save my data or not... and if they can, I need to pay for $270 T_T Anyways thank you for you guys comments!
     
  7. gian8989 macrumors 6502

    Joined:
    Oct 23, 2015

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