Seagate Harddrive and Techtool Pro problems

Discussion in 'Mac Basics and Help' started by maril1111, Jun 22, 2010.

  1. maril1111 macrumors 68000

    maril1111

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    Denmark
    #1
    I bought a brand new Seagate 320GB 7200 rpm (ST9320423AS) HD of Amazon a few weeks ago. I got the drive today and successfully installed it into my Macbook 4.1.

    A friend of Mine borrowed me his copy of Techtool.
    And I tested out the Smart Status of the Drive. My original drive had all of the values on the green side(screenshot attached)
    This drive has worse values in the Power on-Hours and the Raw Read Error Rate according to Techtool 5.0.6 (screenshot attached)

    What should I do? Should I send the Drive back? It passed, but how big is the failing chance of the Drive?

    Thank you for your responses,

    Maril
     
  2. patrick0brien macrumors 68040

    patrick0brien

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    #2
    If it's not passing the SMART standard, yes, it's bad. I'd run your tests again, and take screenshots to ensure you get a good return experience.
     
  3. maril1111 thread starter macrumors 68000

    maril1111

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    #3
    It's passing just the values are worse
     

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  4. maril1111 thread starter macrumors 68000

    maril1111

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    #4
    IT got a bit worse in Temperature changes: it changed from green to yellow?:mad:
     

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  5. patrick0brien macrumors 68040

    patrick0brien

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    #5
    Oh, I see. Thanks for the screenshots.

    Well, it's going to run hot the more you use it. Pretty common. I'd keep an eye on the Raw Error though.

    It's a keeper, just be sure to back it up.
     
  6. maril1111 thread starter macrumors 68000

    maril1111

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    #6
    thank you patrick what about the power cycle changes because i don't know what it means and it's in a red value
     
  7. yojitani macrumors 68000

    yojitani

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    #7
    You need to try a disk repair.

    Put the 320 disk in.
    Put in your install disk.
    Restart computer. When the computer begins the restart (when the screen goes black), hold down the C key until the computer boots from the disk.
    Don't install the OS! Just go to disk utility and then click the button 'repair disk'.
    Once this is done, choose the boot disk (320) and try running the techtool prognostics again.
     
  8. patrick0brien macrumors 68040

    patrick0brien

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    #8
    SMART monitors EVERYTHING, some metrics are more critical to others. Power cycling, and temperature are, well, meh.
     
  9. maril1111 thread starter macrumors 68000

    maril1111

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  10. maril1111 thread starter macrumors 68000

    maril1111

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  11. patrick0brien macrumors 68040

    patrick0brien

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    #11
    It indicates the count of full hard disk power on/off cycles. I see yours as 1. Which says to me during the test it performed 1 full cycle. I wouldn't worry unless it climbs to 5 or so. It's an interruption. You wouldn't want your drive dropping off in the middle f a video or something. It can lead to momentary freezes, and generally bad, jerky behavior.

    Linkypoo
     
  12. maril1111 thread starter macrumors 68000

    maril1111

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  13. patrick0brien macrumors 68040

    patrick0brien

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    #13
    Oops. Sorry, I transposed the Raw Error count.

    Ok, well hmm. I'd treat the drive with some caution then. It's still passing, and the power cycling might contribute to flakeyness. You said this is in your MacBook. E.G. the System Drive?

    Yeah, as I think about it, perhaps a call to Seagate to get their take on it is in order. I don't know their drive's reactions to that effect. Maybe the cache gets around the cycling. I don't know.
     
  14. maril1111 thread starter macrumors 68000

    maril1111

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    #14
    Thanks no its not my bootdrive my boot one is the 112 gb one :) i think i will call seagate
     
  15. maril1111 thread starter macrumors 68000

    maril1111

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    #15
    Shall I wait a few days to see if it gets better?
     

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