Seagate HD crash and burn

Discussion in 'MacBook Pro' started by melbie1, Jun 1, 2007.

  1. melbie1 macrumors newbie

    Joined:
    Jun 1, 2007
    #1
    Hi,

    My Seagate HD crashed and burned suddenly without shock or being dropped in my 9 month old 13 inch MacBook. It spins for 3 seconds and then dies. Freezing it did not help. Data recovery will require clean room process, quoted at around $2500. Anyone have any suggestions for cheaper alternatives? or know of any class action suits forming?
     
  2. plinden macrumors 68040

    plinden

    Joined:
    Apr 8, 2004
    #2
    Hard drives fail, mostly without warning. My wife's MacBook's HDD did after three months. Her Dell desktop at work has had three HDD failures in the past two years.

    If you didn't have a backup ... well, I'm sorry for you, but you've probably learned a hard lesson. I'm not sure if you're angry at Seagate or Apple, but hoping for a cut of a class action is misdirected anger.
     
  3. ~Shard~ macrumors P6

    ~Shard~

    Joined:
    Jun 4, 2003
    Location:
    1123.6536.5321
    #3
    Seagate has a 5-year warranty on most of their drives - I would investigate this option further. Otherwise, back-up back-up back-up. Crap happens, so protect yourself. Backing up your data is table stakes these for reasons exactly like this. I am sorry to hear about your problem, but it happens, and as long as you are smart and back-up your data, it really becomes a minor yet frustrating inconvenience. Just buy another drive (storage is so cheap these days), ensure it has a good warranty as do most Seagate drives and that's that.
     
  4. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #4
    Gotta echo that, yeah, sorry. Mean time between failure is the spec precisely because there's a distribution of failure times. It happens.
     
  5. Bern macrumors 68000

    Bern

    Joined:
    Nov 10, 2004
    Location:
    Australia
    #5
    I had the exact same thing happen to me with my Seagate drive which was also the same age as the OP's. It wasn't the Apple supplied one, but a new one I bought to replace it. It was a 120GB Seagate Momentus.A few other people I know had the same thing happen with theirs as well.

    Seagate refused point blank to replace them.
     
  6. munckee macrumors 65816

    Joined:
    Oct 27, 2005
    #6
    So much for that "warranty" huh?
     
  7. Counterfit macrumors G3

    Counterfit

    Joined:
    Aug 20, 2003
    Location:
    sitting on your shoulder
    #7
    Did they give you a reason why they refused?
     

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