second email account not receiving emails...

Discussion in 'Mac Basics and Help' started by justie, Jul 8, 2011.

  1. justie macrumors newbie

    Jul 8, 2011
    I have seen the posts about email set up and multiple accounts, and can set up multiple accounts, its just that the second account will not receive email....?

    Both accounts are from the same provider and only the 'parent' account is receiving emails ... is this the problem (even though the secondary account still receives emails on the old outlook set up) - Is there a way to resolve this - I don't want to turn on the old pc just to check emails.....
  2. miles01110 macrumors Core


    Jul 24, 2006
    The Ivory Tower (I'm not coming down)
    Check your network settings. This question pops up a lot and it's almost always a user error when configuring the account.
  3. justie, Jul 8, 2011
    Last edited: Jul 8, 2011

    justie thread starter macrumors newbie

    Jul 8, 2011
    Network settings (in preferences? yes?) all seems ok ... it is set up the same way as the parent account except that it is a different address - That annoying (!) triangle keeps coming next to the second inbox and asking me to take the account online - Then it says to check that it is verified.... grrrr ... it is verified!

    Are you able to point me to other threads on this ... I may find the answer there?
  4. BrianBaughn macrumors 603


    Feb 13, 2011
    Baltimore, Maryland
    Is it an IMAP account? If so, try deleting it and re-adding it as new.

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