Second Hand Macbook + AppleCare

Discussion in 'Mac Basics and Help' started by Yurtal, May 13, 2009.

  1. Yurtal macrumors member

    Joined:
    May 8, 2009
    #1
    Hi guys. I just have question about a recent macbook I bought second hand which included apple care till 2012. I checked the serial on the apple site and it says it's covered till 2012 and that the applecare is already registered.

    My question is, if i need to take it in for repair at some point, will it matter that I'm not the original owner? I didn't register the apple care plan under my name or anything, I just have this computer now but since it was second, apple don't know that.

    Will this be a problem?

    Thanks for you help.
     
  2. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #2
    AppleCare is tied to the machine, not the owner. You'll be able to have repairs done under warranty.
     
  3. Yurtal thread starter macrumors member

    Joined:
    May 8, 2009
    #3
    Oh thats great news, thanks for you help. So no matter who takes it in, apple won't question it?

    Cheers.
     
  4. DELLsFan macrumors 6502a

    DELLsFan

    Joined:
    Jan 6, 2009
    #4
    Hopefully not. But I would still ask the seller to officially transfer the Agreement to your name.

    From the Apple Care FAQs:

    Is the AppleCare Protection Plan transferable?


    Yes. If you choose to sell or give away your Apple product, you can also transfer the ownership of the AppleCare Protection Plan. Please see the AppleCare Protection Plan Terms and Conditions for complete details.

    The Terms and Condition page allows you to download or view in several languages. English works ... Of interest to you:

    6. Transfer of Plan

    You may transfer this Plan to a new owner of the Covered Equipment by sending, faxing or e- mailing notice of transfer to Apple Inc., ATTN: Agreement Administration, MS: 217AC, 2511 Laguna Blvd, Elk Grove, CA 95758, U.S., fax number 916-399-7337 or agmts_transfer@apple.com,
    respectively.

    You must provide the Plan Agreement Number, the serial numbers of the Covered Equipment being transferred, proof of purchase of the Plan, and the name, address, telephone number and email address of the new owner.


    Hope this helps. I recently sold my MBP and need to transfer the Apple Care to the buyer as well. Your question reminded me to check on this ...

    :apple:
     
  5. Yurtal thread starter macrumors member

    Joined:
    May 8, 2009
    #5
    Thanks you this has helped me so much. I just hope the person I bought it from can do this for me.
     
  6. ZeroCorpse macrumors member

    Joined:
    Nov 21, 2008
    Location:
    Okemos, MI
    #6
    I've never had a problem with AppleCare transferring to a new owner.

    That's one of the nicest things about the Mac!!!
     
  7. Yurtal thread starter macrumors member

    Joined:
    May 8, 2009
    #7
    I have been talking to the person who I bought the macbook from and he is not being so helpful transferring it over. He says that it shouldn't matter and even sent me the applecare certificate but my worry is that its all in his name/address. If apple ever question my ownership, I won't have any proof.

    He said that if I want to transfer it over to me than I can probably do it. Has anyone ever done it over the phone? Im in Australia and in the terms and conditions it says to do it all in writing and post it. That seems kinda weird and a bit over kill.
     
  8. DELLsFan macrumors 6502a

    DELLsFan

    Joined:
    Jan 6, 2009
    #8
    Sounds like the person from whom you bought the laptop is just being an asshat. It's your Macbook now ... and therefore, your AppleCare coverage. He should sign the damned thing over to you. He probably doesn't have his receipt anymore and this is why he's dragging his feet. Ask Apple what you should do maybe?
     
  9. Yurtal thread starter macrumors member

    Joined:
    May 8, 2009
    #9
    Yeah thats what I thought. I am planning on calling apple to find out what is best. Thanks for all the help guys.
     

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