Securing Data During Repair

Discussion in 'iMac' started by jazzer15, Oct 31, 2015.

  1. jazzer15 macrumors 6502

    Oct 8, 2010
    I have a late 2009 i7 quad core iMac w/12 gig of RAM. I have a minor problem with the LCD and am considering getting it replaced. At the same time I figured I would either have the 2TB HDD or the Super Drive replaced with an SSD.

    I have a lot of personal data on my machine and don't feel comfortable just handing the machine with all of my data and emails over to someone else, despite the fact that I generally trust that the shop is honest. I am wondering how best to secure the data when bringing the computer to the shop for the repairs, upgrades, figuring that I would have to provide my password in order for them to be able to test the machine and do the work.
  2. blueeggs macrumors member


    Apr 15, 2010
    You could always do a restore from a time machine backup. make a new fresh user account. Delete your original account. then restore from the backup when you get back your iMac.
  3. rigormortis macrumors 68000


    Jun 11, 2009
    either back up the mac to time machine and wipe it with a secure wipe ( 3 or more passes ) if its a mechanical disk


    turn on filevault and send it as is, and do not give them your password or recovery key

    they can use the guest account , they don't need your password

    if they insist they need a password to run their tests, send them the hard disk wiped

    apple hardware test that comes with macs doesn't even check your disk
  4. rigormortis macrumors 68000


    Jun 11, 2009
    several times i have sent back my dell laptops back to dell repair without hard disks, but those were easy to remove and install

    i sent in my mac mini to ny to repair. its still in repair. i just sent it as is with file vault on and guest enabled

    i made a test account for the genius once
  5. jazzer15 thread starter macrumors 6502

    Oct 8, 2010
    Thanks for the responses. Certainly the firevault option would be less time consuming, so maybe I should try that in the first instance. for the issue I am having with the monitor there really shouldn't be a need to access my account. I have a Time Machine Backup but I have about 800 GB of data on a 2 TB HDD, so 3 erase passes and then a restore (over firewire) would take a good bit of time.

Share This Page