I tried to make a purchase from my phone today, but couldn't remember how to answer the security questions. One problem is that I couldn't remember how I answered my first-teacher question. Another is that I misread the next question. My main gripe is this: There are so many ways to phrase the answer to some of the questions. For example, for the first-teacher question, I could have typed in "Jane Doe," "Jane," "Mrs. Doe," or perhaps "Mrs. Jane Doe." (Don't even try any of those answers on my account; you'll fail if you do.) Or, if a city's involved, I could have put "Anytown, NY" or "Anytown, New York." My point is that the server should be smart enough to know that Mrs. Doe is Jane Doe and that Anytown, NY is the same city as Anytown, New York. Here's my second gripe: if I forget these answers, I have to contact Apple Support. Why can't I just have them send me an email to my rescue account, send a text message to my cell phone, and/or ask me when I was born? Better yet, they could have me authenticate myself using the Touch ID sensor on my phone.