For what it's worth: ( i hope I have this right )
One of the problems we had at an online site in China was with those that did not log out after viewing and deleting cookies.
Those whose accounts had GCs or goods diverted to Russia had likely clicked on either a email, blog, somewhere that had led customers to this particular chinese site or so it was assumed.
But the bloggers, etc for the most part are legitimate emails.
By clicking on a suspected link to that site, it was determined that hackers intercepted cookies which contain passwords, etc and were then able to enter the site and whip through, choose those that had GCs in their accounts, or orders just about to ship and change the address to various Russian addresses.
The morning we first heard people talking of having had this happen to them, I had been browsing a competitor's site hours earlier. For some reason, it had gone offline voluntarily for 8 hours. Unheard of and then offered customers 10% for the next 24 hours. I would guess that they had been hit as well.
It went on for a couple of weeks, here and there with odd customers.
Personally, I always sign out of such sites, banks, online shopping, etc and delete cookies at such sites.
I always run 1Password and each time sign in using it.