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When I worked at Apple during covid I had Toolbox and SAP access. In the course of 6 months I ended up giving away probably $20,000 worth of free stuff by making the price $0.00 (It was my job to give stuff away for customer service/ customer relation cases). The amount of stuff given away was watched very closely, so I'm super surprised it hit the millions in this case without getting caught.

What sort of stuff?
 
Also, that's like saying I am in love with a woman, I can't tell you her name, but it starts with A and ends in nna.
 
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It's funny, some people here almost seem to take personal offence that a crime was committed against Apple specifically.

Of course crimes, and specifically these types of crimes are bad. But who cares... With a population of 7bn people it's bound to be wide spread, and affect apple and most large institutions, if just ~0.001% of the population has an inclination to do so.
 
When I worked at Apple during covid I had Toolbox and SAP access. In the course of 6 months I ended up giving away probably $20,000 worth of free stuff by making the price $0.00 (It was my job to give stuff away for customer service/ customer relation cases). The amount of stuff given away was watched very closely, so I'm super surprised it hit the millions in this case without getting caught.
Yeah they seem technically gifted. But business wise was rather stupid. It's common to do a business analysis of heavily discounted items (and 0-value-items), of course this would be noticed. Maybe they hoped to get away with it through obscuring their identity via foreign banks etc.
 
When I worked at Apple during covid I had Toolbox and SAP access. In the course of 6 months I ended up giving away probably $20,000 worth of free stuff by making the price $0.00 (It was my job to give stuff away for customer service/ customer relation cases). The amount of stuff given away was watched very closely, so I'm super surprised it hit the millions in this case without getting caught.
The plot thickens. The implication of an "inside job" and a major conspiracy is very real. Somebody has "decided" to look the "other way" instead of monitoring very closely.
 
When I worked at Apple during covid I had Toolbox and SAP access. In the course of 6 months I ended up giving away probably $20,000 worth of free stuff by making the price $0.00 (It was my job to give stuff away for customer service/ customer relation cases). The amount of stuff given away was watched very closely, so I'm super surprised it hit the millions in this case without getting caught.
Somebody would have noticed, they just didn't care enough to act on it or they was in on it.
 
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Did he have access to user data? Should everyone change their Apple passwords?
 
Apple's security has always been patched once they discover people exploiting their system. I won't even go into what I used to do with about 6 iPhones and about 10 refillable debit cards with $2 on each. Now they have a limit on how many accounts can be created on an Apple device as well as how often you can switch accounts to make purchases on an Apple device, I think it's once every 90 days now. They also no longer allow most refillable debit cards to be used in the App Store. Those restrictions that Apple has in place are because of people exploiting the system.
 
When they do these things they are no longer Security Researchers, they are just called criminals at that point. Ethical Hackers are afforded the title of Security Researcher, black hats not so much.
 
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Steve Jobs and Steve Wozniak sold blue boxes that hacked the telephone companies to allow people to make free, illegal long distance calls.

And then of course Steve Jobs was involved in the unreported backdating stock options scandal in which he tried to make off with $20 million that would have gone unreported to the IRS if Apple hadn't finally come clean. They admitted to fraudulently concocting a board meeting that never happened during which the stock options were supposedly signed off on.

This is a cut-throat company that has dealt in treachery as a business model from the beginning. I don't lose sleep over them being the victim of the same deceit they practice.
Bill Gates lied on record to IBM about what later would be DOS to get the exclusive OEM Operating System license for IBM x86 (80286 Intel inside) platform worldwide back when OEMs didn’t exist, and after signing a legally binding contract walked out with Paul Allen and contacted an unsuspecting Puget Sound Power engineer who wrote said OS bought for $50k and from there Microsoft became a multi trillion dollar conglomerate.

Free phone calls vs SEC fraud and federal contact fraud.
 
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It's most likely Deloitte
The story said "customer support." I presumed (perhaps mistakenly) that was in reference to call-center and online-chat services provided to retail customers. Does Deloitte handle that kind of support?
 
Did he have access to user data? Should everyone change their Apple passwords?

You do know that Apple does not see your password ? Most secure systems make seeing the password impossible. Passwords can be changed or reset (as was done in this case) but no one can see the password.
 
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Stealing from Apple should not be a crime, as long as Apple steals from its customers. Just look at how Apple handles the new EU rules about third party app stores.
Besides being 100% wrong on that...

Why are you an Apple customer if you feel that way? I have to assume you are one if you frequent an Apple related website.
 
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It's funny, some people here almost seem to take personal offence that a crime was committed against Apple specifically.

Of course crimes, and specifically these types of crimes are bad. But who cares... With a population of 7bn people it's bound to be wide spread, and affect apple and most large institutions, if just ~0.001% of the population has an inclination to do so.
Who do you think pays the price when companies lose money?

Customers.
 
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When I worked at Apple during covid I had Toolbox and SAP access. In the course of 6 months I ended up giving away probably $20,000 worth of free stuff by making the price $0.00 (It was my job to give stuff away for customer service/ customer relation cases). The amount of stuff given away was watched very closely, so I'm super surprised it hit the millions in this case without getting caught.
They were probably just building an iron-clad case against him, let’s be real.
 
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