Selling iMac, bought AppleCare but never registered it?

Discussion in 'iMac' started by MythicFrost, May 22, 2011.

  1. MythicFrost macrumors 68040

    MythicFrost

    Joined:
    Mar 11, 2009
    Location:
    Australia
    #1
    Hi,

    Over a year ago, I bought an iMac and AppleCare but never registered / installed it.

    I'm selling the iMac, and just making sure there won't be a problem. The purchaser can just ring up Apple and give them the serial number and it's all fine and dandy right?

    I've got the "Web Registration Instructions" manual here and it seems to imply that activating it now simply prevents delay and doesn't stop you from using it.

    Now, I am selling this machine... should I activate the AppleCare now, or let them do it?
     
  2. MacHamster68, May 23, 2011
    Last edited: May 23, 2011

    MacHamster68 macrumors 68040

    MacHamster68

    Joined:
    Sep 17, 2009
    #2
    you should call apple care now immediately
    AppleCare must be purchased and activated within the 1 year Apple warranty. If purchased after, you will not be able to activate it. If you purchased it before, but forgort to activate it, and have proof of purchase(original receipt ), you may be able to call Apple and have it activated, but they are under no obligation to do so after your 1st year warrany had expired
     
  3. JBazz macrumors 6502

    Joined:
    Apr 14, 2006
    #3
    I had this issue with my iMac g3. I bought from CompUSA. I called Apple, explained the issue and they honored the AppleCare. BUT, that was years ago. Apple ain't what it use to be, customer service wise.
     
  4. MythicFrost thread starter macrumors 68040

    MythicFrost

    Joined:
    Mar 11, 2009
    Location:
    Australia
    #4
    Ah, thanks guys!

    EDIT: After I register the machine (I'm sure it'll be fine), do I have to do anything else like transfer ownership or something of the AppleCare to the person I'm selling it to? Or do I just give them the AppleCare box I have and all its contents, serials, etc.
     
  5. boogei macrumors member

    Joined:
    Feb 5, 2010
    #5
    Mine was automatically registered when I bought it with my imac.....
     
  6. MythicFrost thread starter macrumors 68040

    MythicFrost

    Joined:
    Mar 11, 2009
    Location:
    Australia
    #6
    Was it? Where would I check this?

    I bought mine from an authorized reseller, not from Apple online or an Apple store.
     
  7. boogei macrumors member

    Joined:
    Feb 5, 2010
    #7
    Got mine from Apple online,I guess thats why.
     
  8. JBazz macrumors 6502

    Joined:
    Apr 14, 2006
    #8
    Apple.com, click the support tab and there should be a place for you to check by serial number. You can also check all registered products by your email address thru the same support area.
     
  9. sauer228 macrumors member

    Joined:
    Jun 11, 2009
    #9
    Do they automatically acitivate the Apple Care if you buy it at the Apple Store? I bought my MBP + Apple Care a year ago tomorrow and this is the first I've heard about activating anything.
     
  10. MacHamster68 macrumors 68040

    MacHamster68

    Joined:
    Sep 17, 2009
    #10
    that depends ..not always better check before its to late
     
  11. OllyW Moderator

    OllyW

    Staff Member

    Joined:
    Oct 11, 2005
    Location:
    The Black Country, England
    #11
    Check your AppleCare cover by entering your serial number here.
     
  12. NutsNGum macrumors 68030

    NutsNGum

    Joined:
    Jul 30, 2010
    Location:
    Glasgow, Scotland
    #12
    I'm not sure if this is still the case, but people here have been referring to two types of AppleCare.

    In 2008, my lass bought her macbook and she got it with applecare which was automatically applied to start at checkout, to my knowledge, this type of AppleCare could only be purchased through Apple at the point of sale. It had a different SKU name to....

    The other type, the stand alone AppleCare pack which could either be bought through resellers or Apple as an add-on later. This used to also be offered on eBay for dirt cheap with codes until Apple changed their policy last year that you needed the original box. :rolleyes:
     
  13. harcosparky, May 23, 2011
    Last edited: May 23, 2011

    harcosparky macrumors 68020

    Joined:
    Jan 14, 2008
    #13
    Give Apple a call or visit an Apple Store.

    If it has been over a year and the iMac is outside it's original one year warranty you may have some work to do.

    You're going to need two things I believe.

    1) Original iMac Purchase Receipt
    2) Original Apple Care Purchase Receipt



    I posed this question to Apple in the past ....

    " What if I buy Apple Care for my iMac but forget to register it, and more then a year goes by? "



    Their response was ....

    " Bring us the receipt for the iMac and Apple Care to show that you purchased the Apple Care while the iMac warranty was in force and we can take care of that for you. "


    .
     
  14. sauer228 macrumors member

    Joined:
    Jun 11, 2009
    #14
    Thanks for the link OllyW. Just checked and I'm good to go.
     
  15. blevins321 macrumors 68030

    Joined:
    Dec 24, 2010
    Location:
    Winnipeg, MB
    #15
    After the registration is complete and it appears online as covered, there's nothing that you have to do. The AC is now linked to the computer and will be covered regardless of who brings it in.
     
  16. MythicFrost thread starter macrumors 68040

    MythicFrost

    Joined:
    Mar 11, 2009
    Location:
    Australia
    #16
    Thanks everyone for your help! Tis' much appreciated.

    Well, I've looked up my machine and it says it isn't covered so I'll ring up and get it sorted tomorrow morning. Hopefully all will go well.
     
  17. wirelessness macrumors 6502

    Joined:
    Jun 20, 2010
    #17
    I never manually registered my Apple Care either. I've been meaning to take care of it before I hit the one year mark. This reminded me and I checked online for my support status which says I already have Apple Care. They must have activated it at the store when I purchased both items together....
     
  18. iRobby macrumors 6502a

    iRobby

    Joined:
    Mar 22, 2011
    Location:
    Fort Myers, FL USA
    #18
    Don't you like your new iMac? Why you selling it?
     
  19. bpeeps macrumors 68020

    bpeeps

    Joined:
    May 6, 2011
    #19
    This is correct, the new owner can also call up Apple and have it transferred into their name as well.
     
  20. MythicFrost thread starter macrumors 68040

    MythicFrost

    Joined:
    Mar 11, 2009
    Location:
    Australia
    #20
    It's not the new model, it's the 2009 model. I'm selling it for the new one for the better GPU :)
     

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