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piyusharma

macrumors newbie
Original poster
Mar 13, 2014
2
0
Guys i need help. A friend had an iphone 4. We took a backup on the itunes. Then we upgraded to IOS 7.1. Now when we try to restore from the backup it gives an error - doesnt even tell us what the error is.

So now I'm stuck with a restored phone with no data while my backup is in itunes.

I am wondering if there is a way to send my Itunes backup to Icloud without using the phone. So that i can then restore the phone from the Icloud backup.

One more question - If i do connect my phone to itunes how can i make sure that the transfer happens from itunes to iphone and not from iphone to itunes(as it might delete my backup also!).

Any help is appreciated!
 

piyusharma

macrumors newbie
Original poster
Mar 13, 2014
2
0
Because i have already upgraded(from a different itunes) and there was no backup done while upgrading. So phone is empty but i have old backup on different laptop- itunes.
 

Eau Rouge

macrumors regular
Sep 21, 2013
145
87
Are you sure you initially upgraded and not restored? An iOS upgrade should leave the device user data intact. Otherwise, an OTA update would be pointless. Updating through iTunes also creates a backup. Anyway, suppose it's moot now.

iCloud isn't like dropbox so you can't just send your iTunes generated backups into the cloud. However, If you have access to another phone/device you could try restoring your backup to that phone (but back it up first), generate an icloud backup, restore it back to your original phone, and finally, restore the second phone back to its original state.

In iTunes, there is an option to disable auto device syncing. That will stop any backups from being created unless you explicitly decide to do so. Just to be safe, you can also manually make a copy of the backup folder somewhere else.
 

Consultant

macrumors G5
Jun 27, 2007
13,314
34
Guys i need help. A friend had an iphone 4. We took a backup on the itunes. Then we upgraded to IOS 7.1. Now when we try to restore from the backup it gives an error - doesnt even tell us what the error is.

Without a screenshot or any other description, people can't help you with your vague claim.
 
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