Sender missing on wife's emails

Discussion in 'iOS 10' started by martosprint, Oct 26, 2016.

  1. martosprint macrumors 6502

    Jun 1, 2010
    Since the latest update it sort of messed a few things up. Well my wife has the iPhone 6 plus. When she is sending out an email it doesn't show "her" email address in the box. It shows the "to" but not the from.
    I looked in settings but didn't see anything to fix it. I also googled it and either were older solutions or I didn't understand it. It has to be something simple.
    thanks for a solution....

    By the way nothing to do with this issue but I had to call apple care about another issue with her phone yesterday. Her email icon and the mail settings were completely gone. I couldn't figure out how or why. Well anyway the tech suggested looking in the app sore type search for "mail" and sure enough the mail icon was in the cloud. I just re downloaded it and all was well. I did have to delete her account and re add her email information afterwards though.
  2. C DM macrumors Westmere

    Oct 17, 2011
    Sounds like her Mail app was just deleted.

    As for the from email address, does she have multiple email accounts set up in Mail or just one?

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