Sender missing on wife's emails

Discussion in 'iOS 10' started by martosprint, Oct 26, 2016.

  1. martosprint macrumors 6502

    Joined:
    Jun 1, 2010
    Location:
    Florida
    #1
    Since the latest update it sort of messed a few things up. Well my wife has the iPhone 6 plus. When she is sending out an email it doesn't show "her" email address in the box. It shows the "to" but not the from.
    I looked in settings but didn't see anything to fix it. I also googled it and either were older solutions or I didn't understand it. It has to be something simple.
    thanks for a solution....

    By the way nothing to do with this issue but I had to call apple care about another issue with her phone yesterday. Her email icon and the mail settings were completely gone. I couldn't figure out how or why. Well anyway the tech suggested looking in the app sore type search for "mail" and sure enough the mail icon was in the cloud. I just re downloaded it and all was well. I did have to delete her account and re add her email information afterwards though.
     
  2. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #2
    Sounds like her Mail app was just deleted.

    As for the from email address, does she have multiple email accounts set up in Mail or just one?
     

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