Sending macbook to applecare, do I need to remove my 3rd party ram?

Khurram

macrumors 6502
Original poster
Aug 28, 2006
332
0
So I have to send in my macbook to get the discolored palmrest replaced...should I put back in the apple ram before I send it or does it matter?
I have replaced the original ram with 2gigs of 3rd party...does that affect my warranty? Will it be void if they find out? Should I replace the original ram before sending it in or just leave it?
dont have any technical issues, it's just for the palmrest but i'm still not sure.
thanks
khurram
 

iBookG4user

macrumors 604
Jun 27, 2006
6,595
2
Seattle, WA
It's generally accepted that you should install the original apple memory back in because they can simply say it's the rams fault even if it's irrelevant to the problem. I've never had to take an Apple computer in for repair though.
 

clevin

macrumors G3
Aug 6, 2006
9,095
1
the lady at applecare told me to reinsert original ram when sending it to apple.
 

Khurram

macrumors 6502
Original poster
Aug 28, 2006
332
0
clevin said:
the lady at applecare told me to reinsert original ram when sending it to apple.

cool, thanks
i've also heard that they sometimes delete your hd? I really hope they dont do that...any expereince?
 

cloudblood84

macrumors regular
Apr 3, 2006
128
0
san diego, ca
Khurram said:
cool, thanks
i've also heard that they sometimes delete your hd? I really hope they dont do that...any expereince?
ive had mine sent in 3 times and never took out third party ram or had my harddrive restored
 

clevin

macrumors G3
Aug 6, 2006
9,095
1
Khurram said:
cool, thanks
i've also heard that they sometimes delete your hd? I really hope they dont do that...any expereince?
the guy said he can't be sure if the hd will be wiped, so just back up to be safe
 
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