Sending MMS turns on data roaming?

Discussion in 'iPhone' started by afd, Jul 7, 2009.

  1. afd macrumors 6502a

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    Apr 12, 2005
    Location:
    Scotland
    #1
    I'm on o2 in the uk and have just spent a week in france. I had data roaming turned off but when I sent an mms it took forever to send then I felt the phone buzz. When I went to the home screen i saw the phone had downloaded about 50 emails. O2 have charged me a fiver for this.
     
  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    That's probably why many people here advice to turn off data roaming - is expensive. :eek:
     
  3. afd thread starter macrumors 6502a

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  4. Moi un Mouton macrumors 68000

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    Mar 18, 2008
    Location:
    Bracknell UK
    #4
    Hmmm, interesting that the warning under "Data Roaming" does specifically mention MMS.

    I guess while you're away you'd have to disable your email account in email settings, to avoid that happening next time.

    If MMS is indeed classed as data roaming, your phone must have switched it on in order to send.
     
  5. philgilder macrumors 68000

    Joined:
    Sep 30, 2007
    Location:
    UK
    #5
    [​IMG]

    actively sending an MMS will turn it on, which then may enable all other internet apps to access data - and therefore roaming data
     
  6. pauld macrumors regular

    Joined:
    Feb 8, 2003
    Location:
    Tokyo (London for the holidays!)
    #6
    Actively sending an MMS SHOULDN'T turn it on though. 95% of iPhone users would get caught out by this.
    It shouldn't allow MMS to be sent if data roaming has actively been turned off. At the very least a pop-up explaining things {and giving the option to go ahead or not} should appear.
    This is quite an epic oversight - there was another thread the other day in which some poor guy was charged £40 for simply sending an MMS from India.
     
  7. philgilder macrumors 68000

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    Sep 30, 2007
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    UK
    #7
    yes, a pop up should appear, or it should not let you send it, but most people don't know MMS is data and then complain about data usage even when the iPhone specifically says MMS is data
     
  8. -aggie- macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
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    Where bunnies are welcome.
    #8
    This a good thing to know if I ever go overseas. I hope they fix this bug, but if not, I think I'll just leave my phone in airplane mode.
     
  9. SnapperUK macrumors member

    Joined:
    Oct 25, 2007
    Location:
    London
    #9
    It does turn it on and it is expensive! Cost me £40 to send 3MMS

    I have just returned from a trip to India and have been charged £40.30 for data roaming while there. This is despite having Data Roaming turned OFF the ENTIRE TIME I was away.
    Having done a bit of reading on the O2 Forum it appears that my situation is not unique, but related to sending MMS messages.
    Have a look at the following posts:
    http://forum.o2.co.uk/viewtopic.php?p=131644#131644
    http://forum.o2.co.uk/viewtopic.php?p=133869#133869
    The messages I sent did take a long time to go through, so it maybe possible that while the phone was struggling to send the MMS it opened roaming and downloaded emails and attachments in the background.
    There is absolutely no way that I used Data Roaming while in India. There seems to genuinely be something wrong with the system whereby Data Roaming is activated when sending MMS messages.
    I have complained to O2. So far they have not recognised the issue but are investigating.
    I have checked the times I sen the messages against in the phones log against the time the data charges were incurred and they pretty much completely match.
     
  10. philgilder macrumors 68000

    Joined:
    Sep 30, 2007
    Location:
    UK
    #10
    An MMS is data - it is not a text message. It is data. I agree the iphone should warn you or not allow you to send an MMS message, but currently it does not do that and so should charge data roaming to do so. It warns you about this in settings, as I have shown above
     
  11. afd thread starter macrumors 6502a

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    Apr 12, 2005
    Location:
    Scotland
    #11
    Sorry don't agree with your point. Mms may be sent over the Internet, and is efectively roaming data, but then so perhaps are texts. O2 though, sells MMSs as wee fixed price bundles of data. If you look at their support pages for international travelers (which I did, although the costs seem to gave dripped while I was abroad) it says a MMS from an EU Country costs 25p, it doesn't say it'll cost 25p plus any data costs for downloading a backload of emails because you were too tight to switch on roaming while you were abroad. I've used data and mms abroad and they were able to send a picture message without turning data in for everything else. It's a bug, it'll get fixed and we shouldn't get charged for any data the bug downloads.
     
  12. SnapperUK macrumors member

    Joined:
    Oct 25, 2007
    Location:
    London
    #12
    Phil- Even O2 aren't saying I should have to pay data charges for sending MMS. The point is that sending an MMS from abroad, which O2 charges at 25p, opens data roaming despite having it turned off. It is a glitch. It is the charges for the background downloading that I am objecting to.
     
  13. afd thread starter macrumors 6502a

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    Apr 12, 2005
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    Scotland
    #13
    Phoned o2 today and got my account credited to cover costs of data roaming.
     

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