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trsnrtr

macrumors 6502
Original poster
Nov 21, 2009
259
0
Central Illinois, USA
Last Saturday, I dropped my 32 gig, 4th gen iPod on the concrete and shattered the glass. This thing goes everywhere with me so I figured I'd have to get it repaired or buy a new one.

Sunday, I filled out a request online for service with Apple and received a reply to pay $150 and drop my iPod off at the nearest FedEx store. No need to pack it or anything, just drop it off with a copy of the email. So Monday morning, I go to my local FedEx joint and the guy takes my iPod and gives me a receipt.

The next morning, Tuesday, Apple informs me that they have received my iPod and will send me a replacement (I assume a refurb, don't know) and it should take 3 business days.

This morning, Wednesday, my FedEx man is at my door at 8:30 AM with my new iPod. :)

So, it took from 8:30 AM on Monday to 8:30 AM on Wednesday to hook me back up from a couple thousand mile away. Gee, couldn't they have been a little faster. :D
 
Nice to hear about the quick turn around, unfortunately $150 isn't exactly pocket change.
 
150 bucks is pricey, but I did smash it. The cheapest repair kit that I found on the net was ~80 plus shipping plus I would have tried to repair it myself.

Beats the heck out of paying for a new 32 gigger.
 
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