Sent iPod in for Service

Discussion in 'iPod touch' started by trsnrtr, Jan 5, 2011.

  1. trsnrtr macrumors 6502

    trsnrtr

    Joined:
    Nov 21, 2009
    Location:
    Central Illinois, USA
    #1
    Last Saturday, I dropped my 32 gig, 4th gen iPod on the concrete and shattered the glass. This thing goes everywhere with me so I figured I'd have to get it repaired or buy a new one.

    Sunday, I filled out a request online for service with Apple and received a reply to pay $150 and drop my iPod off at the nearest FedEx store. No need to pack it or anything, just drop it off with a copy of the email. So Monday morning, I go to my local FedEx joint and the guy takes my iPod and gives me a receipt.

    The next morning, Tuesday, Apple informs me that they have received my iPod and will send me a replacement (I assume a refurb, don't know) and it should take 3 business days.

    This morning, Wednesday, my FedEx man is at my door at 8:30 AM with my new iPod. :)

    So, it took from 8:30 AM on Monday to 8:30 AM on Wednesday to hook me back up from a couple thousand mile away. Gee, couldn't they have been a little faster. :D
     
  2. Drucifer macrumors regular

    Joined:
    Apr 28, 2008
    #2
    Nice to hear about the quick turn around, unfortunately $150 isn't exactly pocket change.
     
  3. Tyler23 macrumors 603

    Tyler23

    Joined:
    Dec 2, 2010
    Location:
    Atlanta, GA
    #3
    Brilliant speed :cool:. Price must hurt a bit, though :p.
     
  4. LeighAnna Jones macrumors 6502

    Joined:
    Oct 7, 2010
    #4
    Ouch. That's a bit pricey, but that's a good shipping speed.
     
  5. trsnrtr thread starter macrumors 6502

    trsnrtr

    Joined:
    Nov 21, 2009
    Location:
    Central Illinois, USA
    #5
    150 bucks is pricey, but I did smash it. The cheapest repair kit that I found on the net was ~80 plus shipping plus I would have tried to repair it myself.

    Beats the heck out of paying for a new 32 gigger.
     

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