Sent laptop in - still a problem!!

Discussion in 'MacBook Pro' started by djasmooth, Jan 6, 2010.

  1. djasmooth macrumors member

    Joined:
    May 24, 2009
    #1
    I don't even know what to do..

    I sent my computer in the 22nd of December - just got it back today - said they couldn't find the problem!!!

    Turn the laptop on - give it a few minutes - and the screen still is broken! After a few minutes it goes crazy and it gets stuck!

    [​IMG]

    What do I do!!!!!!????
     
  2. MacDawg macrumors P6

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
    "Between the Hedges"
    #2
    How close is the nearest Apple Store?

    I know it may not be possible in your case, but I would take it to the Genius Bar personally and have them document the problem and submit it for repair.


    Woof, Woof - Dawg [​IMG]
     
  3. spinnerlys Guest

    spinnerlys

    Joined:
    Sep 7, 2008
    Location:
    forlod bygningen
    #3
    Call Apple again and say that the laptop is still unusable?
     
  4. djasmooth thread starter macrumors member

    Joined:
    May 24, 2009
    #4
    Thanks!

    I have a Genius appointment tomorrow - we documented it there - then sent it in from my house because I wanted to back up all my music and documents just in case! Called in with the exact repair ID number..
     
  5. Bill Gates macrumors 68020

    Bill Gates

    Joined:
    Jun 21, 2006
    Location:
    127.0.0.1
    #5
    Sometimes it takes multiple attempts to fix a problem. I just got my MBP back from the second repair attempt to fix a backlighting issue - so far so good. Since you have a picture documenting the problem hopefully they will just go ahead and replace whatever is broken.
     

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