Sent laptop in - still a problem!!

Discussion in 'MacBook Pro' started by djasmooth, Jan 6, 2010.

  1. djasmooth macrumors member

    May 24, 2009
    I don't even know what to do..

    I sent my computer in the 22nd of December - just got it back today - said they couldn't find the problem!!!

    Turn the laptop on - give it a few minutes - and the screen still is broken! After a few minutes it goes crazy and it gets stuck!


    What do I do!!!!!!????
  2. MacDawg macrumors Core


    Mar 20, 2004
    "Between the Hedges"
    How close is the nearest Apple Store?

    I know it may not be possible in your case, but I would take it to the Genius Bar personally and have them document the problem and submit it for repair.

    Woof, Woof - Dawg [​IMG]
  3. spinnerlys Guest


    Sep 7, 2008
    forlod bygningen
    Call Apple again and say that the laptop is still unusable?
  4. djasmooth thread starter macrumors member

    May 24, 2009

    I have a Genius appointment tomorrow - we documented it there - then sent it in from my house because I wanted to back up all my music and documents just in case! Called in with the exact repair ID number..
  5. Bill Gates macrumors 68020

    Bill Gates

    Jun 21, 2006
    Sometimes it takes multiple attempts to fix a problem. I just got my MBP back from the second repair attempt to fix a backlighting issue - so far so good. Since you have a picture documenting the problem hopefully they will just go ahead and replace whatever is broken.

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