serial # and APP

Discussion in 'MacBook Pro' started by MLO, Dec 31, 2007.

  1. MLO macrumors member

    Joined:
    Dec 31, 2007
    #1
    :confused:

    Morning,
    I am looking for answers but no one seems to know.

    I purchased a 17" Macbook Pro
    2.6 GHZ
    4 Gig of Rams
    200 gig Hard Drive

    When I registered my Apple Care Protection online it tells me the serial number for my computer is a 2.4 GHZ.

    Macmall , where I purchased seems to be dragging there feet in giving me answers, APP are pretty useless.

    About this computer is saying 2.6 GHZ.
    I am trying to figure out why the serial number is saying one thing.
    Did I get ripped off? Can about this Mac have 2.6ghz even though it may really be 2.4?

    I am also told APP will not cover this system.

    Thanks
     
  2. panzer06 macrumors 68030

    panzer06

    Joined:
    Sep 23, 2006
    Location:
    Kilrath
    #2
    Perhaps the Apple Care package is the wrong one for this computer?

    Macmall should fix this. They sold both items, they need to make good on the transaction.

    Cheers,
     
  3. notengolegs macrumors member

    notengolegs

    Joined:
    Dec 17, 2007
    #3
    I would check and make sure that the serial number in "System Profiler" matches the physical serial number under the battery in the battery bay. If they don't match, then it is clear that it isn't new machine, but one that has been frankensteined if you will.
     
  4. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #4
    Yet another strike for MacMall.
    But the advice just above is fantastic advice. I'm curious too if the serials match.
     
  5. MLO thread starter macrumors member

    Joined:
    Dec 31, 2007
    #5
    Thanks

    Thanks for responding.

    The serial numbers both match. thanks for that advice, I never thought to do that. I will keep on macmalls case until I get the answer to this and let you know what the outcome is.

    MLO

    :cool:
     
  6. synth3tik macrumors 68040

    synth3tik

    Joined:
    Oct 11, 2006
    Location:
    Minneapolis, MN
    #6
    The 2.6 is a CTO. Seems like something got messed up with that, whether from the side of Apple or MacMall,
     
  7. notengolegs macrumors member

    notengolegs

    Joined:
    Dec 17, 2007
    #7
    MacMall is an Apple Authorized Reseller, so Apple would be able to answer your questions as well.
     
  8. blackgmc macrumors member

    Joined:
    Nov 2, 2007
    #8
    I have a 17" MBP 2.6GHz that was CTO from Apple Store Online.

    When I registered my Apple Care Protection online it tells me the serial number for my computer is a 2.4 GHz Also.

    I took off the battery and it shows 2.6GHz where the serial number is.

    I think its nothing to worry about. Maybe apple never updated its Serial numbers to show (2.6GHz) option.
     
  9. MLO thread starter macrumors member

    Joined:
    Dec 31, 2007
    #9
    Thanks for the responses. I do feel a lot better that others have had the same problem.
    Again,
    Thanks
     

Share This Page