Serial Number not recognised and different to case

Discussion in 'iPad' started by Uk123, Apr 9, 2012.

  1. Uk123 macrumors newbie

    Jul 23, 2011
    I had a warranty replacement iPad at my local store. I just checked to make sure the AppleCare was carried forward from the original iPad and the serial number (General-About) is not recognised on Apple's site. The serial number on the back case is. The serial numbers differ by one digit. For example, the General-About is say 123456789 and the backcase is 113456789.

    Has anyone had this happen to them before? I want it corrected as I will probably sell it at some point and don't like this discrepancy plus the 'not recognised' status online. But it's really irritating as I have just fitted a Otterbox screen protector and case. The case I can't get off (a problem a lot of iPad 1 owners have reported a similar issue).
  2. paul117 macrumors regular

    Feb 17, 2012
  3. breezyf808 macrumors regular

    Mar 12, 2012
    Plus 1
    Or talk to rep..(store or phone)
    A rep might have accidently typed it wrong

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