Series 2 can't measure heartbeat

Discussion in 'Apple Watch' started by orbitalpunk, Sep 18, 2016.

  1. orbitalpunk macrumors 6502

    orbitalpunk

    Joined:
    Aug 14, 2006
    #1
    Just received a series and and the heartbeat sensor worked the first few times but since yesterday it fails every time saying its needs to be snug and to not move my arm. i don't see any sensor lights on. Should I be able to see the sensor lights when lifting it up from my wrist?
     
  2. locksmack macrumors member

    Joined:
    Mar 6, 2012
    #2
    Yes, you should be able to see the green LEDs if you look underneath while it is 'measuring'. Possibly a faulty watch? I'd contact Apple.
     
  3. orbitalpunk thread starter macrumors 6502

    orbitalpunk

    Joined:
    Aug 14, 2006
  4. jamdex macrumors member

    Joined:
    Jul 8, 2012
    Location:
    Manchester UK
    #4
    Bear in mind the watch isn't continuously checking when not in work out mode. I think its more like every 10 minutes.
     
  5. iPhysicist macrumors 6502a

    iPhysicist

    Joined:
    Nov 9, 2009
    Location:
    Dresden
    #5
    I had the same problem in the morning with my original Apple Watch. Maybe a bug in watchOS 3. I tried 6 to 10 times to get a reading but with no luck. I then took it off and tried again and everything went back to normal.
     
  6. orbitalpunk thread starter macrumors 6502

    orbitalpunk

    Joined:
    Aug 14, 2006
    #6
    Im using the heart rate app. fails every time. no LED's. nothing. just worked for a day. also my iPhone 7 has a bad flash. first time ever getting so many defects. Its a bit concerning.

    I tried different arms too. but that really shouldn't matter since the LED's are illuminating at all. I even restored the watch as a new watch and still no go.
     
  7. kilcher macrumors 65816

    kilcher

    Joined:
    Jul 3, 2011
    #7
    Have you tried rebooting the watch? I'm not sure if this would help but I see a lot of people suggest you also un-pair and re-pair the watch to the phone to fix common problems. Maybe worth a shot.
     
  8. orbitalpunk thread starter macrumors 6502

    orbitalpunk

    Joined:
    Aug 14, 2006
    #8
    i had mentioned I restored the phone watch as New Watch. Still no lucks. Surprising the heart rate sensor died in 2 days.
     
  9. LoveToMacRumors macrumors 68020

    LoveToMacRumors

    Joined:
    Feb 15, 2015
    Location:
    Canada
    #9
    What watch do you have?
     
  10. BarracksSi macrumors 68040

    BarracksSi

    Joined:
    Jul 14, 2015
    #10
    So, you did or didn't reboot the watch? Try that first before unpairing and re-pairing.
     
  11. orbitalpunk thread starter macrumors 6502

    orbitalpunk

    Joined:
    Aug 14, 2006
    #11
    I rebooted the watch and it didnt help. Then I unpaired and deleted all settings and content. Then re-paried it as a new watch. And nothing. It worked for the first 2 days. I'll just exchange it. since this issue hasn't been reported to many here, i take it as a fluke and not worry about my replacement.

    My iP7, now thats another story. Returned it and will wait a month.
     

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