Serious Mail Help

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Telp, Aug 23, 2007.

  1. Telp macrumors 68040

    Telp

    Joined:
    Feb 6, 2007
    #1
    I have an email on my iphone that i really need on my computer. For some reason i dont have it on mail on my computer, and now, when i am trying to view that particular email on my iphone, it says "this message has not been downloaded from the server"
     
  2. alexprice macrumors 6502a

    Joined:
    Jan 8, 2005
    #2
    Can you forward the email to another account, then access it from another machine?

    Alex.:)
     
  3. Telp thread starter macrumors 68040

    Telp

    Joined:
    Feb 6, 2007
    #3
    No i tried because its not actually downloaded onto the phone?
     
  4. Telp thread starter macrumors 68040

    Telp

    Joined:
    Feb 6, 2007
    #4
    Seriously, this is really important. Someone tell me how to fix this.
     
  5. question fear macrumors 68020

    question fear

    Joined:
    Apr 10, 2003
    Location:
    The "Garden" state
    #5
    Three things:

    1) What email provider do you use?
    2) What kind of email is it (ie is it a fwd, a video, a picture, etc)
    3) Can you go on your email provider's website and track it down?

    Ok and a bonus question: are you trying to download it on edge or wifi? If it is a huge email, maybe it will go faster over wifi.

    Bonus question 2: did you try rebooting the phone?
     
  6. Telp thread starter macrumors 68040

    Telp

    Joined:
    Feb 6, 2007
    #6
    1) Gmail
    2) its a .doc and something else, i dont remember that the iphone doesnt support.
    3) No i cant

    B1) Doesnt work on either, i originally picked it up on EDGE, but i just cant pick up again.
    B2)Tried, doesn't work
     
  7. danny_w macrumors 601

    Joined:
    Mar 8, 2005
    Location:
    Austin, TX
    #7
    Unfortunately, Gmail only uses POP, which means that unless the iPhone and your computer are set to leave messages on the server then it is probably gone. Can you set the iPhone to leave messages on the server and have the sender resend the message? This way you should be able to access it from either place and have it still available on the server. This is one reason that I just changed to .mac (because of IMAP support).
     
  8. question fear macrumors 68020

    question fear

    Joined:
    Apr 10, 2003
    Location:
    The "Garden" state
    #8
    check gmail. there is a setting to autoarchive all pop3 mail, so you should be able to retrieve it by searching on gmail.com.
     
  9. question fear macrumors 68020

    question fear

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    Apr 10, 2003
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    The "Garden" state
  10. Telp thread starter macrumors 68040

    Telp

    Joined:
    Feb 6, 2007
    #10
    Unfortunatly i didnt, i just had to suck it up and ask for it to be resent to me again. Thanks for all the help though, and i hope all and or gmail gets on this and fixes this really soon.
    :(
     
  11. question fear macrumors 68020

    question fear

    Joined:
    Apr 10, 2003
    Location:
    The "Garden" state
    #11
    No problem. One tip, go into your gmail settings and set all pop3 forwarded mail to be "auto-archived" and then make sure mail is not deleting your emails off the server (that's somewhere in the apple mail prefs). Basically this way you can keep your forwarded mail archived on gmail for situations like that in the future.
     

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