Serious Mail Help

Telp

macrumors 68040
Original poster
Feb 6, 2007
3,059
15
I have an email on my iphone that i really need on my computer. For some reason i dont have it on mail on my computer, and now, when i am trying to view that particular email on my iphone, it says "this message has not been downloaded from the server"
 

alexprice

macrumors 6502a
Jan 8, 2005
628
0
I have an email on my iphone that i really need on my computer. For some reason i dont have it on mail on my computer, and now, when i am trying to view that particular email on my iphone, it says "this message has not been downloaded from the server"
Can you forward the email to another account, then access it from another machine?

Alex.:)
 

Telp

macrumors 68040
Original poster
Feb 6, 2007
3,059
15
No i tried because its not actually downloaded onto the phone?
 

Telp

macrumors 68040
Original poster
Feb 6, 2007
3,059
15
Seriously, this is really important. Someone tell me how to fix this.
 

question fear

macrumors 68020
Apr 10, 2003
2,273
77
The "Garden" state
Three things:

1) What email provider do you use?
2) What kind of email is it (ie is it a fwd, a video, a picture, etc)
3) Can you go on your email provider's website and track it down?

Ok and a bonus question: are you trying to download it on edge or wifi? If it is a huge email, maybe it will go faster over wifi.

Bonus question 2: did you try rebooting the phone?
 

Telp

macrumors 68040
Original poster
Feb 6, 2007
3,059
15
Three things:

1) What email provider do you use?
2) What kind of email is it (ie is it a fwd, a video, a picture, etc)
3) Can you go on your email provider's website and track it down?

Ok and a bonus question: are you trying to download it on edge or wifi? If it is a huge email, maybe it will go faster over wifi.

Bonus question 2: did you try rebooting the phone?
1) Gmail
2) its a .doc and something else, i dont remember that the iphone doesnt support.
3) No i cant

B1) Doesnt work on either, i originally picked it up on EDGE, but i just cant pick up again.
B2)Tried, doesn't work
 

danny_w

macrumors 601
Mar 8, 2005
4,392
120
Austin, TX
Unfortunately, Gmail only uses POP, which means that unless the iPhone and your computer are set to leave messages on the server then it is probably gone. Can you set the iPhone to leave messages on the server and have the sender resend the message? This way you should be able to access it from either place and have it still available on the server. This is one reason that I just changed to .mac (because of IMAP support).
 

Telp

macrumors 68040
Original poster
Feb 6, 2007
3,059
15
did you ever get that email downloaded?
Unfortunatly i didnt, i just had to suck it up and ask for it to be resent to me again. Thanks for all the help though, and i hope all and or gmail gets on this and fixes this really soon.
:(
 

question fear

macrumors 68020
Apr 10, 2003
2,273
77
The "Garden" state
No problem. One tip, go into your gmail settings and set all pop3 forwarded mail to be "auto-archived" and then make sure mail is not deleting your emails off the server (that's somewhere in the apple mail prefs). Basically this way you can keep your forwarded mail archived on gmail for situations like that in the future.