Serious Problem, Missing Files?

Discussion in 'MacBook Pro' started by Alscott, Nov 4, 2010.

  1. Alscott macrumors newbie

    Nov 28, 2008
    I am having a serious problem. It started when I was on Firefox and my laptop completely froze. I had to turn it off holding down the power button. When I turned it back on I discovered it had been reset to factory settings, and that all my music, photos and tons of other files are missing. Some programs like Skype, MSN, and iWork won't even open at all. I don't know what to do and I'm really panicked about this. How can I fix this problem??

    Mac OS X Version 10.6.4

    Thank you.
  2. Eidorian macrumors Penryn


    Mar 23, 2005
    It sounds like you're not getting access to your home folder. It might be time to fly back to your previous Time Machine backup.

    You could try a password reset. The files are probably still there. You just don't have permission for them.
  3. Alscott thread starter macrumors newbie

    Nov 28, 2008

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