Service battery?

Discussion in 'MacBook Pro' started by nampramos, Dec 24, 2011.

  1. nampramos macrumors 6502

    Joined:
    Dec 14, 2010
    Location:
    Portugal
    #1
    Hi guys,

    I got a notice saying that I should service my battery.

    My MacBook is 37 months old and coconutbattery says battery life is 67%.

    I haven't calibrated the battery in a while. Maybe if I do it the message will go away?

    Anyway, I'll do it tonight probably. If nothing changes, I guess soon is time to buy a new one... :(

    Thanks a Merry Christmas!
     
  2. Vikz macrumors regular

    Vikz

    Joined:
    Nov 13, 2007
    Location:
    San Juan, Puerto Rico
    #2
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

    Doubt you can Fix it but give it a shot
     
  3. dontwalkhand macrumors 601

    dontwalkhand

    Joined:
    Jul 5, 2007
    Location:
    Phoenix, AZ
    #3
    Talk to Apple, some people get very lucky when it comes to getting a free battery replacement :)
     
  4. nampramos thread starter macrumors 6502

    Joined:
    Dec 14, 2010
    Location:
    Portugal
    #4
    Even outside the US?
     
  5. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #5
    It probably won't help, but you could try resetting the SMC. Calibration is unlikely to help. Time for a new battery.

    This should answer most, if not all, of your battery questions:
     
  6. ergdegdeg Moderator emeritus

    ergdegdeg

    Joined:
    Oct 13, 2007
    #6
    I got the message on my old computer and it went away after calibrating the battery. Definitely worth a try.
     
  7. thundersteele macrumors 68030

    Joined:
    Oct 19, 2011
    Location:
    Switzerland
    #7
    I think this usually comes up when the battery goes below 75% health. Three options:
    - ignore
    - buy a new battery
    - buy a new laptop

    As long as the shortened battery life is not a problem for you, you can just ignore the service request.
     
  8. dontwalkhand macrumors 601

    dontwalkhand

    Joined:
    Jul 5, 2007
    Location:
    Phoenix, AZ
    #8
    Apple tries to make sure that the experience stays consistent throughout the world, I've noticed.

    Also, don't forget that no matter where the Apple store is in the world, it was designed by staff in Cupertino California :)
     
  9. nampramos thread starter macrumors 6502

    Joined:
    Dec 14, 2010
    Location:
    Portugal
    #9
    Yesterday the service message disappeared as the battery life came up to 80% but now it went down again to 72% and the message is back.

    So, to contact the Apple Support to try and get a new battery from them, should I go directly to an Apple Store (if I can find one close to me) or should I contact them?

    Am I allowed to use my recently purchased iPhone 4S to have them call me through the Express Lane?

    What's the best way to proceed?

    Thank you all!
     
  10. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #10
    Either way. I'd call first.
     
  11. jon08 macrumors 65816

    Joined:
    Nov 14, 2008
    #11
    @OP: How many cycles does your battery have & do you have AppleCare?
     
  12. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #12
    No, they don't have AppleCare, as indicated in their first post. Their battery isn't covered, regardless of the number of cycles.
     
  13. jon08 macrumors 65816

    Joined:
    Nov 14, 2008
    #13
    Ah well, true, 37 months is just past the 3-year limit...
     
  14. lionheart619 macrumors member

    Joined:
    Dec 15, 2011
    #14
    I sometimes left my charger charging after 100% for couple hours, does that mean my battery life will degrade?
     
  15. sweetbrat macrumors 65816

    sweetbrat

    Joined:
    Jun 17, 2009
    Location:
    Redford, MI
    #15
    No, it won't damage the battery to leave it plugged in after you reach 100%. As long as you're unplugging it and actually using the battery a couple times a month you should be fine.
     
  16. snaky69 macrumors 603

    Joined:
    Mar 14, 2008
    #16
    No, this hasn't been true in laptops for quite a few years, Li-Ion batteries used in laptops these days do not require any particular care apart from actually being used once in a while. Use your MBP on the couch once a week and you'll be perfectly fine.
     
  17. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #17
    When your battery is fully charged, it stops charging, even if you leave it plugged in, so no, it won't hurt it. What degrades battery life quicker is if you leave it plugged in all the time, never running on battery.
     
  18. nampramos thread starter macrumors 6502

    Joined:
    Dec 14, 2010
    Location:
    Portugal
    #18
    I did the calibration and the SMC reset.

    Nothing helped.

    It's either time for a new battery or new laptop...
     
  19. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #19
    Most likely just a new battery, although you could use it as an excuse to buy a new computer, if you want!
     

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