Setting up Cyberduck with Roadrunner - not connecting

Discussion in 'Web Design and Development' started by wisebert, Jan 4, 2009.

  1. wisebert macrumors newbie

    Jan 4, 2009
    I created a website in iweb and am trying to upload it to Roadrunner using Cyberduck v3.0.3, which I just downloaded. I already created the account with Roadrunner, and I'm pretty sure that the server, username & passwords are all correct. But when I try connect, it says "opening ftp connection..." but never connects, and says "network Error: Connection failed. Operation timed out."

    I've checked the Roadrunner help, the Cyberduck help and spent about 3 hours already searching forums looking for similar problems, but I haven't been successful. Can someone assist this newbie?
  2. angelwatt Moderator emeritus


    Aug 16, 2005
    Could be a network issue. Make sure the Mac firewall is letting Cyberduck transmissions through your network. You can also try turning the firewall off to see if it makes a difference. If that doesn't help, let us know some more info like what version of OSX you're using, whether you're trying to connect via FTP or SFTP, and if you can access the account from other computers.
  3. old cholo macrumors member

    old cholo

    Jan 22, 2007
    So. California
    i'm in so. california and havent been able to connect to webmail for over 10 days i called customer support and well its been over 10 days and no connection yet:mad:
  4. Darth.Titan macrumors 68030


    Oct 31, 2007
    Austin, TX
    Under More Options -> Connect Mode in Cyberduck try selecting 'Passive'. Sometimes that fixes random FTP connection issues when I have them.

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