Setting up mail account. Brick wall!!!

Discussion in 'Mac Basics and Help' started by woods76, Jun 10, 2009.

  1. woods76 macrumors newbie

    Jun 10, 2009
    Hi all,
    newbie just signed up.

    I've had my (second hand) 2GHz Intel Core 2 Duo 17" imac now for about a year. I've never bothered using the mail app, just stuck with my hotmail account, even though I use mail at work and know its better!

    I decided to set up an account the other day but have run into problems straight away. I keep being asked for the account password but when I type it in, keeps asking for it! I'm with sky if that helps, and just set up an account.

    Any help or more questions are welcome.

    Very useful site by the way.

  2. surflordca macrumors 6502a


    Nov 16, 2007
    Ontario, Canada
    It is asking for your sky account password.
  3. hughvane macrumors 6502


    Aug 25, 2008
    Banks Peninsula, New Zealand
    I know you're using a mail client and not a browser, but check too your firewall settings, so that the Sky mail server will 'know' it's your computer trying to access the mail.

    Have you talked to your Sky help service?
  4. JediMeister macrumors 68040

    Oct 9, 2008
    Make sure that you have your incoming/outgoing SSL and authentication settings correct. If they are enabled, when they should be off, you will encounter issues like this.

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