Setting up Two Factor, now stuck on "Approve This iPhone"

Discussion in 'iPhone' started by wlow3, Jan 3, 2017.

  1. wlow3 macrumors regular

    Sep 9, 2008
    My iPhone battery was eligible for replacement so I had to wipe my iPhone 6s to get it done. Upon restoring my iPhone from an encrypted backup, I decided to enable two factor authentication for the first time. My iPad and my iMac had no problem getting the 6 digit notification to approve the other device (and these notifications showed up on my iPhone), but for the iPhone I did not get a 6 digit notification on another device to approve it.

    Now I have a red badged Follow Ups in Settings. Clicking it gives me:

    Finish Setting Up iCloud
    Enter the passcode from another device to access passwords, health, home and other protected data stored in iCloud.

    Clicking Continue prompts for my iCloud passcode. Entering that prompts for my iPhone device password and says this:

    Your passcode will be used to confirm your identity when signing into iCloud on a new device.

    When I enter my passcode, I get:

    Approve this iPhone
    Go to one of your other devices signed in to iCloud to approve this iPhone.

    I never get a notification on another device. My iPhone says "Waiting for Approval ..."

    I can click Cancel or "Can't approve this iPhone?"

    The latter gives me the option:

    If you can't approve this iPhone from another device, reset your protected data to finish setting up iCloud.

    That seems to erase "passwords, health, home and other protected data." I don't think I want to do that.

    Is that Keychain stuff only? I do not have iCloud Keychain turned on on any device. I also don't appear to be locked out of anything. Messages, Notes etc sync to all devices.

    Any suggestions as to what is happening and what I can do?
    --- Post Merged, Jan 3, 2017 ---
    Just want to add that I just went ahead and hit Reset My Data. Nothing appears to be different on my iPhone but I got no longer had to go though the Approve This iPhone to finish setting up iCloud. I have virtually no iCloud services turned on, so I'm guessing I'm ok.
  2. Phil A. Moderator

    Phil A.

    Staff Member

    Apr 2, 2006
    Shropshire, UK
    That sounds like the iCloud Keychain prompt, not 2FA: if you haven't had a prompt on another device, going into iCloud settings on one of the already approved devices sometimes kicks it off
  3. Polekat macrumors regular


    Jul 13, 2010
    Im having the same issue. I reset my phone last night and now am stuck in the verifying like OP. If I turn off two factor, I can get set up, but when I turn two factor back on I have to reverify and get stuck. Anyone else have any ideas?
  4. bufffilm, Jun 21, 2017
    Last edited: Jun 21, 2017

    bufffilm Suspended


    May 3, 2011
    Word to those that want to set up 2FA.

    First, set up at least two verified phone numbers before anything. Otherwise, you're just opening up a whole can of hurt.
  5. eyoungren macrumors Core


    Aug 31, 2011
    ten-zero-eleven-zero-zero by zero-two
    Put your phone on WiFi and take out your SIM card and then try again. Once you get the code and everything is set back up, put the SIM back in.
  6. Polekat macrumors regular


    Jul 13, 2010
    Well, I turned off two factor authorization, got logged into the keychain then turned two factor back on and my MacBook showed a message that something was wrong. It allowed me to put in my password and then it worked.
  7. swxxii macrumors newbie


    Oct 11, 2017
    Melbourne, AU
    I got stuck on this too. Can confirm "Passwords, home and other protected data stored in iCloud will be permanently deleted." Then a screen appeared saying resetting keychain (which I don't use).

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